NOC ENGINEERSGS

Company Description
SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
Job Description
Reporting Line
Network Operations Center Supervisor
Primary Responsibilities
Ticketing Systems
Inventory
Network assistance (LAN, WAN, and Wireless)
Network Management System
Firewall assistance
SSL-VPN Management
VOIP and IP Telephony
Zscaler
SDWAN
Specific Responsibilities
Provides advanced level troubleshooting in network related issues.
Extrapolates the issues involved in administering and maintaining corporate LAN and WAN
Provides design, implementation and management of Wireless Infrastructure project.
Administration and maintenance of VOIP and PABX telephone system, including IP telephony switches.
Answer all trouble calls/emails and enters work orders into tracking system.
Diagnose network problems and provides solution recommendation to global clients.
Diagnose wireless problems and provide level 2 assistance to global users.
Assists in configuration, implementation and management of Cisco, Aruba and Aerohive access points and controllers.
Proxy filtering account management.
Assists in administering and maintaining local and web-based versions of tracking software.
Provides level 2 assistance to SSL VPN internal and external users.
Configure and manage SSL VPN servers hosted remotely.
Interacts with third party network manager to resolve and escalate network and security related issues.
Provides answers to internal clients in a timely manner.
Assists with the inventory management of network equipment's.
Provides monthly report.
Complies with relevant Management Systems.
Qualifications
Profile
4-5 years IT and Engineering course graduate
BS Computer Engineering
BS Electronics and Communication Engineering
BS Computer Science
BS Information Technology
Minimum 5 years of experience
Required Skills
Helpdesk ticketing system
Advance Cisco, Aruba, Aerohive wireless skills.
With at least 2 Wireless Certification
With at least 1 CCNP exam certification
ITIL certification
Advanced skills in data and voice structured cabling
Ability to manage and perform multiple activities at same time.
Ability to work separately and within a team.
Advance SSL VPN configuration and management skills.
Advance Firewall configuration and management skills.
Advanced skills in handling Network management system.
Advanced skills in handling bandwidth optimization system.
Advanced skills in network security.
At least 5 years working experience in the field of network and security
Ability to communicate effectively dealing with internal and external customers and suppliers.
Ability to document complex technical issues effectively summarizing issues for a range of technical and business management.
Prior experience with large to very large corporate computing environments to include multiple site locations.
Advanced skills in troubleshooting and diagnosing problems in campus LAN and Wireless environments.
Advanced skills in assisting and designing wireless networks.
Experience with Microsoft Servers and Office products, especially Word, Excel, PowerPoint and Visio
Experience in Linux
Network Management System
SGS

Makati City, Metro Manila
Permanent
Full-time