Mandarin Service Desk Agent (Php90,000 Negotiable)J-K Network Manpower Services
Workplace: MetroManila, Quezon, Manila
Salary: Agreement
Work form: Full time
Posting Date: 10/11/2025
Deadline: 15/10/2020
This job has expired, you can refer to some related jobs below
Mckinley, Taguig City
Php 90,000 (Negotiable)
English, Mandarin
Multilingual Filipino
BENEFITS:
20% Night Differential
Hazard Pay
13th month
14th month pay
HMO
Annual Appraisal
Medical Reimbursement
Eye Care
Government Mandated Benefits
JOB DETAILS:
COMPANY PROFILE:
This is a World's BPO Company in Asia/Pacific. In addition to providing BPO services such as contact center and back-office operations for the Philippines market, and operation services for smartphone websites and applications.
REQUIREMENTS:
2 years IT Service Desk experience
2 years IT Service Desk experience
Understanding of ITIL, SOX and similar industry IT standards
Able to travel to other TCIS facilities
The individuals will work a regular week 40 hrs - Overtime when needed
Experience of using tickets logging systems
DUTIES:
To provide 1st line technical support; answering support queries via phone and email
Identify any service-related issues and escalate to the Team Leader
Ensure that all customer contacts are handled in a timely and effective manner and within the Service Level Agreements laid down by Company and Company's customers
Respond to inquiries from clients and help them resolve their hardware or software problems
To take ownership of user problems and be proactive when dealing with user issues
To log all calls in the ticket logging system
To provide assistance with ad hoc task from Team Leader or SDM that will help fulfil service delivery
RECRUITMENT PROCESS:
Initial CV Screening
Initial Interview
English and Technical Test
TL Interview/SDM
Client Interview
Job Offer
For interested applicants you may send your resume to [Protected Info]
Contact Us:
*Contact us: [Protected Info]| 245 2829
*Contact Person: Ms. Macy
*Skype: live:mandarinjobs
*WeChat: Jknetworkofficial
Visit our website for more Mandarin openings!
Click this link below:
https://jknetwork-jobs.com/
Apply now! We provide free bilingual career consultation
Refer your friends and receive bonuses!
Other Available Job Openings:
Position 1: Mandarin Customer Service Representative
Industry: BPO Company
Schedule: Dayshift
Location: Eastwood, Quezon City
Salary: Php70,000
Position 2: Mandarin Customer Service Representative
Industry: BPO Company
Schedule: Dayshift
Location: Mandaluyong
Salary: Php95,000 (Negotiable)
Position 3: Mandarin Service Desk
Industry: Manufacturing Company
Schedule: Shifting
Location: Eastwood, Quezon City
Salary: Php70,000-Php80,000
J-K Network Services
Php 90,000 (Negotiable)
English, Mandarin
Multilingual Filipino
BENEFITS:
20% Night Differential
Hazard Pay
13th month
14th month pay
HMO
Annual Appraisal
Medical Reimbursement
Eye Care
Government Mandated Benefits
JOB DETAILS:
COMPANY PROFILE:
This is a World's BPO Company in Asia/Pacific. In addition to providing BPO services such as contact center and back-office operations for the Philippines market, and operation services for smartphone websites and applications.
REQUIREMENTS:
2 years IT Service Desk experience
2 years IT Service Desk experience
Understanding of ITIL, SOX and similar industry IT standards
Able to travel to other TCIS facilities
The individuals will work a regular week 40 hrs - Overtime when needed
Experience of using tickets logging systems
DUTIES:
To provide 1st line technical support; answering support queries via phone and email
Identify any service-related issues and escalate to the Team Leader
Ensure that all customer contacts are handled in a timely and effective manner and within the Service Level Agreements laid down by Company and Company's customers
Respond to inquiries from clients and help them resolve their hardware or software problems
To take ownership of user problems and be proactive when dealing with user issues
To log all calls in the ticket logging system
To provide assistance with ad hoc task from Team Leader or SDM that will help fulfil service delivery
RECRUITMENT PROCESS:
Initial CV Screening
Initial Interview
English and Technical Test
TL Interview/SDM
Client Interview
Job Offer
For interested applicants you may send your resume to [Protected Info]
Contact Us:
*Contact us: [Protected Info]| 245 2829
*Contact Person: Ms. Macy
*Skype: live:mandarinjobs
*WeChat: Jknetworkofficial
Visit our website for more Mandarin openings!
Click this link below:
https://jknetwork-jobs.com/
Apply now! We provide free bilingual career consultation
Refer your friends and receive bonuses!
Other Available Job Openings:
Position 1: Mandarin Customer Service Representative
Industry: BPO Company
Schedule: Dayshift
Location: Eastwood, Quezon City
Salary: Php70,000
Position 2: Mandarin Customer Service Representative
Industry: BPO Company
Schedule: Dayshift
Location: Mandaluyong
Salary: Php95,000 (Negotiable)
Position 3: Mandarin Service Desk
Industry: Manufacturing Company
Schedule: Shifting
Location: Eastwood, Quezon City
Salary: Php70,000-Php80,000
J-K Network Services
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J-K Network Manpower Services
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J-K Network Manpower Services jobs
Matandang Balara, Metro Manila
Position Mandarin Service Desk Agent (Php90,000 Negotiable) recruited by the company J-K Network Manpower Services at MetroManila, Quezon, Quezon, Manila, Joboko automatically collects the salary of , finds more jobs on Mandarin Service Desk Agent (Php90,000 Negotiable) or J-K Network Manpower Services company in the links above
About the company
J-K Network Manpower Services jobs
Matandang Balara, Metro Manila