Mandarin language specialistAccenture Thailand

MANDARIN LANGUAGE SPECIALIST
 
Responsibilities:
Provide first line of support and resolves simple to complex technical and non-technical issues reported by users or systems
Perform quality audit and translations
Perform service desk management function including incident identification and tracking, classification, diagnosis, incident closure, monitoring, and request fulfillment
Facilitate critical incident management
Support standard incident types including software or server issues, network connectivity, password management, and request of service
Qualifications:
Bachelor's Degree in Information Technology, Computer Science or other relevant fields
Proficient in Mandarin language
Excellent communication skills both in written and oral
Join our high-performing team and enjoy these benefits:
Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
Expanded maternity leave up to 120 days*
Expanded paternity leave up to 30 days*
Employee Stock Purchase Plan
Loyalty and Christmas Gift
Inclusion and Diversity Benefits
Night Differential
Allowances
Car and Housing Plan
Company-sponsored trainings, upskilling, and certification
Flexible Working Arrangements
Healthy and Encouraging Work Environment

2 to 4 Years Experience