Mandarin language specialistAccenture Thailand

Qualifications:
·        Bachelor's Degree in Information Technology, Computer Science or other relevant fields
·        Proficient in Mandarin language
·        Excellent communication skills both in written and oral
Responsibilities:
·        Provide first line of support and resolves simple to complex technical and non-technical issues reported by users or systems
·        Perform quality audit and translations
·        Perform service desk management function including incident identification and tracking, classification, diagnosis, incident closure, monitoring, and request fulfillment
·        Facilitate critical incident management
·        Support standard incident types including software or server issues, network connectivity, password management, and request of service
 
What we offer:
• Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Night Differential
• Allowances
• Car and Housing Plan
• Company-sponsored trainings, upskilling, and certification
• Flexible Working Arrangements
• Healthy and Encouraging Work Environment
 
 

2 to 4 Years Experience
Open to Work From Home