mandarin AssociateBosch
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 15/12/2020
Company Description
BOSCH SERVICE SOLUTIONS, INC.
Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center has evolved over the past few decades into a successful international provider of Business Process Outsourcing services
By steadily expanding our areas of expertise, we have transformed ourselves into a leading solution provider across a wide range of different industries. That's why we decided to change our name to Bosch Service Solutions as of September 1, 2014.
We also see this change in name as expressing a promise to our customers that we will constantly strive to exceed their expectations with our innovative, comprehensive service solutions.
Our competencies
We are a leading international supplier of Business Process Outsourcing solutions for complex, technology-driven services. In addition, we develop, implement, and operate new and innovative business models in cooperation with our clients.
Our unique competence profile
360° solution know-how
Bosch global network of 40,000 engineers
More than 10,000 IT experts worldwide
60 business consultants (process redesign, user experience management, business modeling)
Powerful implementation
Global network of communication, monitoring, trust, and data centers
Bosch quality standards and quality gates in project management
Highest security and data protection standards
Operational excellence
5,000 highly skilled and committed communication and monitoring agents handling over 90 million transactions per year
Capability management and continuous training
State-of-the-art workforce management
Job Description
Take responsibility: Receive and professionally respond to user inquiries and requests via telephone, email, and case tracking system with speed, accuracy and proficiency (mobility services)
Reliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolution, keep detail oriented documents regarding problems and solutions for reference
Conscientious coordination: Keep customer updated of case status and resolution times
Qualifications
Personality: stress resistance in emergency situations, team player, pleasant disposition and strong customer service attitude, pro-active, positive "can do" attitude, intercultural competence
Knowledge and experience: 1-2 years' experience in customer service
Working practice: strong attention to details, quality-conscious and results-driven
Languages: Business English & Mandarin
Education: Bachelor's degree in any field
Schedule: Shifting schedule, amenable to working weekends and holidays
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted.
SmartRecruiters
BOSCH SERVICE SOLUTIONS, INC.
Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center has evolved over the past few decades into a successful international provider of Business Process Outsourcing services
By steadily expanding our areas of expertise, we have transformed ourselves into a leading solution provider across a wide range of different industries. That's why we decided to change our name to Bosch Service Solutions as of September 1, 2014.
We also see this change in name as expressing a promise to our customers that we will constantly strive to exceed their expectations with our innovative, comprehensive service solutions.
Our competencies
We are a leading international supplier of Business Process Outsourcing solutions for complex, technology-driven services. In addition, we develop, implement, and operate new and innovative business models in cooperation with our clients.
Our unique competence profile
360° solution know-how
Bosch global network of 40,000 engineers
More than 10,000 IT experts worldwide
60 business consultants (process redesign, user experience management, business modeling)
Powerful implementation
Global network of communication, monitoring, trust, and data centers
Bosch quality standards and quality gates in project management
Highest security and data protection standards
Operational excellence
5,000 highly skilled and committed communication and monitoring agents handling over 90 million transactions per year
Capability management and continuous training
State-of-the-art workforce management
Job Description
Take responsibility: Receive and professionally respond to user inquiries and requests via telephone, email, and case tracking system with speed, accuracy and proficiency (mobility services)
Reliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolution, keep detail oriented documents regarding problems and solutions for reference
Conscientious coordination: Keep customer updated of case status and resolution times
Qualifications
Personality: stress resistance in emergency situations, team player, pleasant disposition and strong customer service attitude, pro-active, positive "can do" attitude, intercultural competence
Knowledge and experience: 1-2 years' experience in customer service
Working practice: strong attention to details, quality-conscious and results-driven
Languages: Business English & Mandarin
Education: Bachelor's degree in any field
Schedule: Shifting schedule, amenable to working weekends and holidays
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted.
SmartRecruiters
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Bosch
About the company
Bosch jobs
Taguig, Metro Manila
Position mandarin Associate recruited by the company Bosch at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Mandarin Associate or Bosch company in the links above
About the company
Bosch jobs
Taguig, Metro Manila