manager Recruitment bpo - philippines1840 & Company

MANAGER RECRUITMENT - PHILIPPINES - BPO-CALL CENTER EXPERIENCE
LOCATION: Philippines
Role: Full-time Remote, Work From Home Role
Experience- 6- 12 years - People with experience in BPO or Call Centre hiring for both volume hiring & niche segments
Requirement: Immediate
Mandatory Pre-requisites
1. Remote (Work from Home)
2. Must have their own laptop/desktop which meets minimum qualifications:
Processor - Core i5 or higher, RAM - 8GB or higher, Bandwidth Requirements Minimum- Download Speed: at least 6 Mbps; Upload Speed: at least 6 Mbps. And a quiet, private place in your home where you can work without background noise (trust us, you'll appreciate the quiet) and without interruption.
Job Summary:
- The Recruitment Manager - BPO or Call Center will oversee the delivery of candidates to meet the recruiting demand based on the Recruiting Plan.
- The role supervises recruiting capabilities and oversees the recruiting process for either a large or many Operating Unit(s), Capability Group(s), Workforce(s), or Countries with a large recruiting demand plan for us.
- Responsible for hiring for both volume hiring & niche segments.
- Must be handling high volume recruitment and scaling up!
Key Responsibilities:
Strategic:
- Define and set the strategy for meeting recruiting demand for a small or medium, complex part of the organization (e.g. a small to medium-sized client group, operating unit, capability group, country) in coordination with the Global Director Talent Acquisition, CEO, and the Senior Management and ensure that it is in line with the company's business strategy
- Assist in the creation of and provide input to the Recruiting Plan and build pipelines.
- Help hiring processes are effective and recommend process improvements
- Collaborate with key leadership on profile development and assist in supply and demand planning to meet overall business objectives
- Provide external marketplace intelligence/industry trend analyses to the Global Director of Talent Acquisition, the recruiting team, and the stakeholder group
- Monitor external competitor analyses and recommend adjustments to recruiting strategies and processes as needed
- Accountable for consistency of messages
- Monitor the company's image in the marketplace
- Define and customize selling messages delivered to applicants
- Develop market compensation strategies
- Influence decisions made affecting the recruiting organization
- Participate in strategic projects, initiatives impacting the Recruiting, HR, or GS Organization
Operational:
- Develop expert knowledge of recruiting demands and skills profiles
- Oversee team to execute Recruiting Plan and meet targets
- Responsible for coordinating a large recruiting pipeline and meeting recruiting targets
- Act as a main point of contact and participate in contract negotiations and management
- Collaborate with recruiting and sourcing experts to gain a thorough understanding of the resource planning process and recruiting demand, marketing messages, and best practices
- Provide external marketplace information to recruiting teams and business organizations
- Gather, evaluate and report external competitor intelligence
- Screen applications and select candidates
- Coordinate and conduct interviews
- Supervise recruiting events and sourcing activities
- Oversee contract management and post-offer management
- Act as a single point of contact for designated candidates for all recruiting-related questions and concerns
- Responsible for Channel/Source Management (in some Geographies)
- Oversee referral process of applicants
- Ensure update of recruiting database and tools
- Oversee completeness of recruit files
- Conduct and distribute reports on a regular basis and special reports on request, identify issues, and recommend actions
Supervision:
- Supervise a small to medium team of recruiters and delegate work appropriately
- Responsible for the career development of team members (training, supervision, evaluation, promotion recommendations)
- Facilitate teamwork and process integration across the recruiting team
Cooperation and Communication:
- Serve as the main point of contact for stakeholder groups (e.g. Operating Group, Capability Group, Client Group, Geography Leadership) to understand their business objectives and fulfill recruiting demand
- Frequent interaction and management relationships with a stakeholder group
- Communicate recruiting strategy, policies, and procedures to the team
- Deliver key marketing messages to recruiting team to ensure selling messages are integrated into the recruiting process
- Facilitate the cross-team flow of information on tools and processes
Relationships:
Reports to: the Global Director of Talent Acquisition and parallel reporting to the CEO.
External Relationships: Channels/Sources ( Clients, Internet Job Boards, Cross-functional Departments, etc.),
Qualifications:
Work Experience: 6-10 years of relevant work experience
Knowledge/Skills Requirements:
- Strong understanding of the company's business objectives and organizational structure
- Strong understanding of the company's position in the marketplace
- Very strong/deep understanding of recruiting, sourcing processes and organization, systems, and tools
- Deep understanding of recruiting profiles
- Very strong understanding of recruiting processes and procedures
- Deep screening and assessing interviewing skills
- Understanding of recruiting resources and marketing plan
- Understanding Geographic specific issues and cultural issues
- Deep knowledge of one or more specific workforces, operating groups, or capability groups
- Understanding of recruiting performance measurement and target metrics
- Strong understanding of and skills in pipeline management and yield analysis
- Solid understanding of the external marketplace and industry trends
- Understanding of selling messages for each workforce in the organization
- Data analysis experience
- Solid analytical skills and problem-solving skills
- Negotiation and relationship management skills
- Strong team player
- Very good leadership and coaching skills
- Strong communication and interpersonal skills
If this interests you then pls apply asap so as to connect and process your profile.
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1840 & Company

Philippines
Permanent
Full-time