manager, customer Order Management - night shiftCardinal Health

Job Description
What Customer Order Mgmt contributes to Cardinal Health
Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.
Qualifications
Bachelors degree in business related field
At least 3++ years experience as an Operations Manager in a BPO/shared services/captive setting
At least 2+ years experience leading support functions e.g. Quality, Workforce
Strong communication and presentation skills
Strong stakeholder management skills
Willing to work US hours..
Internal candidates have to be in an M1 capacity in current role for a minimum of 1 year
What is expected of you and others at this level
Manages department operations and supervises professional employees, frontline supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Decisions have a short term impact on work processes, outcomes, and customers
Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management
Interactions normally involves resolution of issues related to operations and/or projects
Gains consensus from various parties involved
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.