manager: Analytics & insightsNielsenIQ

Company Description
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Job Description
About the job
This role will lead a small delivery team to ensure prompt delivery of service to the responsible clients and make sure the quality of the data insight that we deliver to clients, by proposing optimal analytical solutions with actionable business insight, based on a deep understanding of client needs and robust analytical expertise across various NielsenIQ solutions.
Responsibilities
Client Servicing
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with client's senior management
Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market
Address client business needs, diagnosing business issues and agreeing solutions that fully supporting clients' objectives in order to deliver high growth for NielsenIQ business while meeting the company's quality standards
Liaise with other client service associates from RMS, CPS and RV team as well as other internal stakeholders to ensure alignment on strategies and message for each client
Ensure all client projects deliver high value to clients with a demonstrated return on investment
Build and maintain ongoing relationships with the identified key persons within the client organization
Assist in ensuring adherence to the approved company policies on business conduct/ethics when servicing clients
People Management
Establish high standards of performance and hold associates firmly accountable for meeting with those standards
Provide support, recognition and feedback to assist associates towards achieving the performance expectations and standards
Act as coach, guide and mentor to employees and prepare succession plan for the team
Ensure effective performance management system is implemented and aligned with regional directions in order to recognize desired performance for business advantage
Ensure that associates are aware of the nature of their specific roles in relationship to the local market, the sub-region and overall regional operation
Address professional development goals and needs of direct reports
Ensure proper dissemination of information and implementation of company rules and regulations as well as policies and procedures
Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs and deliver desired performance levels
Establish a strong team environment focused on exceeding internal and external client requirements
Conduct consistent periodic coaching "work with-s" to observe team members with clients and provide feedback
Business Development
Support Sales Team to develop plans to grow our business in existing NielsenIQ clients including but not limited to RFP process, collaboration with internal stakeholders, and sales pitch
Contribute to new business initiatives and participate in the development and deployment of the initiatives
Provide continuous feedback on competitive activities within assigned clients
Organizational Management and Development
Ensure alignment of the delivery team that will enable the business unit to achieve the overall business objectives
Work across functional business units to support organizational initiatives and business needs
Promote inter-departmental and inter-divisional communications and teamwork
Recommend improvements in work processes within area of responsibility
About you
You will lead the delivery team to ensure prompt delivery of service to the responsible clients and make sure the quality of the data insight that we deliver to the client, by proposing optimal analytical solutions with actionable business insight, based on a deep understanding of client needs and robust analytical expertise across various NielsenIQ solutions.
Qualifications
Qualifications
Min. Bachelor Degree any major; min GPA 3.25
Min. 1 year in managerial level is a must
3-5 years of experience in related field (client servicing in a research agency, marketing consultant)
A broad understanding of client sales and marketing issues
Knowledge of research techniques and methodologies would be an advantage
Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must
Proven strong leadership skills
Excellent analytical skills and understanding of statistical modeling
Excellent communication skills and presentation skills
An ability to work independently and in a team
Good interpersonal skills are a must
Fluent in English both written and verbal is a must
Additional Information
Qualifications
Min. Bachelor Degree any major; min GPA 3.25
Min. 1 year in managerial level is a must
3-5 years of experience in related field (client servicing in a research agency, marketing consultant)
A broad understanding of client sales and marketing issues
Knowledge of research techniques and methodologies would be an advantage
Basic level knowledge of statistical applications and systems as well as Microsoft Office applications is a must
Proven strong leadership skills
Excellent analytical skills and understanding of statistical modeling
Excellent communication skills and presentation skills
An ability to work independently and in a team
Good interpersonal skills are a must
Fluent in English both written and verbal is a must
About NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
NielsenIQ

Pasig City, Metro Manila
Permanent
Full-time