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PRIMARY DUTIES AND RESPONSIBILITIES
- Handles customer service inquiries - inpatient, outpatient, and dental etc.
- Handles all approvals and generation of LOA's.
- Reviews and handles each call with high degree of attention to detail.
- Reads, understands, assesses and translates medical documents correctly.
- Meets performance metrics in terms of accuracy of reports, calls per minute and quality.
- Performs other functions related, analogous, and pertinent to the preceding enumeration as may be assigned by superiors from time to time.
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English ,Tagalog
Knowledge: Customer Support
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
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PILIPINAS TELESERV INC.
About the company
PILIPINAS TELESERV INC. jobs
Manila, National Capital Region · Today, 08:02 AM (updated)



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About the company
PILIPINAS TELESERV INC. jobs
Manila, National Capital Region · Today, 08:02 AM (updated)