l1 and l2 entry level - Desktop support roleExtended Office
Workplace: Iloilo
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 18/02/2022
L1 and L2 Entry level -Desktop support role.
About the role
Due to our continuing growth, we are looking for proactive and motivated level 1 and level 2 Help Desk support officers to join our team, working hours will vary depending on your experience and ability to contribute. The role is most likely for our Australian Clients.
Key Responsibilities include but not limited to:
Maintain and administer systems, which includes Desktops (Windows OS), Microsoft Office suite, basic printing and Windows server support.
Resolving incidents and fulfilling all IT helpdesk issues within agreed timeframes
Maintain and update IT assets and knowledge base.
Management and set up of hardware including desktops, laptops, tablets, phones, mobiles and printers
Performing proactive and reactive troubleshooting to identifying potential problems
Participate in projects and initiatives to develop the companys IT infrastructure
Assist our Configuration engineers in a range of tasks including PC and other IT device rollouts, hardware and software installations, asset tagging, removals, SOE imaging and data transfer jobs
Requirements
About you: To be successful in this role, you will require the following:
Experience or qualifications in IT support roles, with t1 years of support experience required
Experience supporting Microsoft desktop operating systems in an Active Directory environment
LAN and WAN network support and administration skills
VOIP Knowledge, Routers, Firewalls and Switches knowledge
Excellent time management and problem-solving skills with proven troubleshooting abilities
Attention to detail and solid ability to follow instructions.
A can-do attitude with the ability to work under pressure
Ability to prioritise effectively, to multi- task, and to adapt to changing priorities
Self-motivated and directed with keen attention to detail and ability to follow-up in a timely fashion.
Adhere to security practices and corporate IT policies
Great Phone manners.
Technical knowledge required
Network:
TCP/IP, DHCP, DNS, Wi-Fi, Cisco, CCNA, Sophos ,VOIP, Routers, Switches
Operating Systems:
Windows Server 2008 and above
Windows 10,11
Servers:
Microsoft Windows Servers
Applications:
Microsoft Office Suite
Equipment: PC, laptops, printer, PDA, scanner, telephone and mobile devices
Extended Office
About the role
Due to our continuing growth, we are looking for proactive and motivated level 1 and level 2 Help Desk support officers to join our team, working hours will vary depending on your experience and ability to contribute. The role is most likely for our Australian Clients.
Key Responsibilities include but not limited to:
Maintain and administer systems, which includes Desktops (Windows OS), Microsoft Office suite, basic printing and Windows server support.
Resolving incidents and fulfilling all IT helpdesk issues within agreed timeframes
Maintain and update IT assets and knowledge base.
Management and set up of hardware including desktops, laptops, tablets, phones, mobiles and printers
Performing proactive and reactive troubleshooting to identifying potential problems
Participate in projects and initiatives to develop the companys IT infrastructure
Assist our Configuration engineers in a range of tasks including PC and other IT device rollouts, hardware and software installations, asset tagging, removals, SOE imaging and data transfer jobs
Requirements
About you: To be successful in this role, you will require the following:
Experience or qualifications in IT support roles, with t1 years of support experience required
Experience supporting Microsoft desktop operating systems in an Active Directory environment
LAN and WAN network support and administration skills
VOIP Knowledge, Routers, Firewalls and Switches knowledge
Excellent time management and problem-solving skills with proven troubleshooting abilities
Attention to detail and solid ability to follow instructions.
A can-do attitude with the ability to work under pressure
Ability to prioritise effectively, to multi- task, and to adapt to changing priorities
Self-motivated and directed with keen attention to detail and ability to follow-up in a timely fashion.
Adhere to security practices and corporate IT policies
Great Phone manners.
Technical knowledge required
Network:
TCP/IP, DHCP, DNS, Wi-Fi, Cisco, CCNA, Sophos ,VOIP, Routers, Switches
Operating Systems:
Windows Server 2008 and above
Windows 10,11
Servers:
Microsoft Windows Servers
Applications:
Microsoft Office Suite
Equipment: PC, laptops, printer, PDA, scanner, telephone and mobile devices
Extended Office
Other Info
Iloilo City, Iloilo
Permanent
Full-time
Permanent
Full-time
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Extended Office
About the company
Extended Office jobs
Molo, Western Visayas
Position l1 and l2 entry level - Desktop support role recruited by the company Extended Office at Iloilo, Joboko automatically collects the salary of , finds more jobs on L1 and L2 Entry level -Desktop support role or Extended Office company in the links above
About the company
Extended Office jobs
Molo, Western Visayas