korean bilingual team lead/ Supervisor - hr account (moa, pasay city)Conduent

Job Description
Supervises the day-to-day activity of HR Administrative Services staff.
Ensures ongoing performance meets established guidelines and conducts annual performance reviews.
Facilitates resolutions to an assortment of problems and escalations that are moderately complex in scope.
Ensures all service levels are met per client expectations.
Ensures appropriate staffing levels and facilitates allocation of work
Contributes to business growth and efficiencies.
Interfaces with clients to identify and resolve ongoing issues.
Job Requirements:
With a minimum of 1 year of BPO experience as a Korean Bilingual Team/Supervisor.
Excellent communication skills (oral and written). Fluent in English and Korean.
At least 2nd year College 
Proficient in using MS Office applications and excellent presentation skills.
Familiarity with interactive learning activities.
Ability to multi-task in a fast-paced environment
Amenable to work onsite in Mall of Asia Complex, Pasay City.
Amenable to work on night/mid /shifting schedules.
Can start ASAP