KEY ACCOUNT MANAGERONE SOURCE FACILITY SERVICES CORP.

1. Serve as the main point of contact in all matters related to client concerns and needs
2. Build and strengthen client relationships to achieve long-term partnerships.
3. Maintain accurate client records, keeping track of any contract updates and renewals.
4. Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
5. Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
6. Handle major inquiries and requests from client and address their needs
7. Stay on top of the account, making sure they receive services that are within their budget and meet their needs.
8. Meet regularly with other team members to discuss progress and find new ways to improve business.
9. Generate progress reports for clients and senior leaders within the organization
10. Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.
11. Maintaining updated knowledge of company products and services
12. Performs other task that may be deemed necessary from time to time.
Summary of role requirements:
Looking for candidates available to work on weekdays and Saturdays
2-3 years of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 15 August 2023