junior specialist, los admin %26 docun it Support - business services, philippinesBoehringer Ingelheim

Job Description THE POSITION As a LOS Admin & DocUnit Support Specialist you will work according to general and specific support dossiers, work instructions, and ensure support within the agreed SLA's and business time for Enabling Services - LOS A Job Description THE POSITION As a LOS Admin & DocUnit Support Specialist you will work according to general and specific support dossiers, work instructions, and ensure support within the agreed SLA's and business time for Enabling Services - LOS Admin & DocUnit Support. Process a high number of requests from users regarding business processes, thereby requires a sense of urgency for particular requests and take appropriate actions. Tasks & responsibilities Monitoring of My Services Ticket/Requests Review and updating documents (e.g. attributes, PDF checks, etc.) File documents in digital records Manage the flow of documentation within the organization Support general business activities Maintain high level of service quality. Adherence to the Ticket handling and Quality Handbook Compliance to Service Set-up Plan and agreed SLA Requirements Attention to details and good data organization skills Hands-on experience with MS Office Knowledgeable in Electronic Document Managements System (is a plus) Should have good English language skills (written and spoken) as well as thorough knowledge of MS Office
Monster

Philippines Africa
Permanent
Full-time