junior refunds management AccountantEmma - The Sleep Company

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.
WHAT YOU'LL DO
You will evaluate the authenticity and validity of the refund claim by ensuring thorough verification
You will ensure efficient coordination with resources to process customer returns and refunds, manage the volume of customer returns and refunds and achieve productivity metrics
You will process product cancellations, product returns, and refunds and discounts to end customers in the order management system
You will make sure of high accuracy and precision in preparing and maintaining refund records of the company
You will assist with implementing and maintaining internal financial controls and procedures
You will provide input into the department's goal-setting process
WHAT YOU'LL BRING TO US
You have a degree in Accountancy
You are a Certified Public Accountant (CPA), conversant in IFRS is an edge
You have at least 1 year experience in a global delivery service organization
Excellent in both written and verbal communication as you will be interacting with cross-functional teams. The clarity of your communication will greatly contribute to the performance and effectiveness of the whole team
You are highly keen to details
You have strong analytical, critical skills and problem-solving aptitude
WHAT WE OFFER
Responsibility and decision-making authority from your first day
The opportunity to work on challenging tasks that contribute to your professional growth
Work independently and as part of a dedicated, international team
The opportunity to help shape our company culture
Make an impact initiating new ideas
Work with and learn from experts in diverse fields