junior Quality Assurance EngineerWorkforce Optimizer Pte Ltd

The Quality Assurance Engineer is expected to deliver high quality product testing and comprehensive support Workforce Optimizer Products. This position requires strong written and verbal communication skills. JIRA case notes must be kept up to date and accurately record a defined problem statement, troubleshooting efforts, results and next steps with timeframes to be taken, along with actual time worked.
A successful candidate is expected to utilize outstanding customer service skills and techniques that promote customer satisfaction and retention. This position requires that technical skills and domain expertise be constantly updated for adherence to service level commitments, customer expectations, and the changing technology landscape.
Requirements
Bachelor's Degree in Computer Science, Information Technology, Computer Engineering or any related course.
Excellent communication, organizational, and problem solving skills
1 -2 years' experience on manual functional/regression testing design and execution
Very strong attention to detail
Experience working in an Agile/Scrum development process
Knowledge of SQL relational database management systems
Experience in JIRA
Experience and demonstrated ability in conflict resolution and customer service techniques
Fresh graduates are welcome to apply
Benefits
Work from home until further notice
Laptop and other equipment (provided)
Leave credits
HMO
Workforce Optimizer Pte Ltd

Metro Manila
Permanent
Full-time