junior noc Operator - remote role in philippinesNobel

Ideal Candidate:
Very Good English skills
Commitment to work in shifts
Ability to work under pressure
Follow leadership and meet set deadlines
Collaborate with colleagues to meet team objectives
Demonstrate flexibility and accept constructive feedback in order to improve performance
Demonstrate attention to details
Ability to follow-up on tasks until reaching a resolution while keeping affected parties in synch
Responsibilities:
Open TTs with issuing providers
Perform follow-up with provider counterpart on existing TTs
Perform manual testing of providers routes to validate issue resolution
Perform manual testing of providers routes to validate product quality
Monitor standard alerts for carrier capacity and escalate potential issues
Monitor standard alerts for short duration calls and escalate potential issues
Benefits:
International company with international mindset
Unique team spirit and informal work environment
Training opportunities and career growth program
Work with talented and collaborative co-workers who will support you and help you grow
Nobel

Manila City, Metro Manila
Permanent
Full-time