Japanese Technical Support Representative/TSR - ₱74,000Teletech Customer Care Management Philippines Inc.

Now, more than ever, how we connect is everything. That s why we're moving our processes online to bring you virtual interviews & assessments you can experience from the comforts of your home. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We ll send you forms & keep you updated via email. All so we can secure your new career with us. Typically, to qualify as a Japanese Technical Support Representative you need to have: Fluency in both written and spoken Nihongo and English Speaking Familiarity in Keigo (honorific or polite form) is preferred Writing Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred Reading - Knowledge in Katakana and Hiragana is a must; Familiarity in basic to intermediate Kanji is preferred Basic English communication skills Strong familiarity with the internet and MS Office applications Previous customer service experience is a plus, but it s not really a requirement What you might be doing on a typical day: Consult with customers on products and services to provide the best solutions via call, email and/or chat Respond to customer inquiries with compassion and active listening Ultimately you will provide excellent customer service that keeps the customer coming back You ll enjoy: Competitive pay and performance-based incentives Fixed dayshift work schedule and guaranteed weekends off Real career growth opportunities Company-sponsored HMO with Health & Wellness programs for you and your family Educational assistance through tuition reimbursement An accessible location at the 2nd Floor, Robinsons Cybergate Plaza, EDSA corner Pioneer Street, Mandaluyong City. And more. Accepting digital applications for your protection and the protection of our employees: Apply online or text TTEC to +63 922 110 1170 to connect with us. Our purpose is to deliver humanity to business and it's more relevant than ever before in today s environment. We know we re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
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