japanese helpdesk specialist (temporary work from Home setup)J-K Network Manpower Services

Cebu City
Negotiable
English, Japanese
Multilingual Filipino
BENEFITS:
HMO with dependent coverage
Life insurance
13th month pay
Government mandated benefits (SSS, PhilHealth, Pag-ibig)
Vacation leave
Paid sick leave
Training and Educational programs for advancements
Flexible working time (Depending on the position requirement)
Retirement benefits
JOB DETAILS:
Company Profile: This is a Fortune 500 Company and it is well known as one of the biggest IT Company in the world that provides technological support including software development, technological research, implementation and others. It is the world's most admired Information Technology Services Company.
Position: Japanese Helpdesk Specialist
Industry: IT Company
Location: Cebu City
Salary: Highly Negotiable
Work Schedule: Open for shifting
Requirements:
Proficiency Japanese and English Language
Graduate of Computer Science, IT or any related course
N1 to N3 Passer or Level 1 to level 3
Knowledge in MS OFFICE Suite, Office 365, Active directory, Hardware and software
Good troubleshooting skills
ITIL Certificate is an advantage
Preferably with at least 2-3 years helpdesk experience
Responsibilities:
Provide technical assistance to client through voice call, email and chat
Interpret request onshore counterparts needs and provide resolution to ensure quality of service
Attend to client request and bridge it to the development team
Confirm output quality of functional design
Review translation quality
Recruitment Process:
Resume Screening
Initial Interview
Skills Interview
Hiring Manager Interview
Client Interview
Job Offer
求人に興味がございましたら、 [Protected Info] まで英語履歴書をご送付ください。
For interested applicants you may send your resume to [Protected Info]
Contact us through (連絡先):
Globe: 0917-638-1854
Sun: 0932-461-0812
Landline: (02) 8245 2829
Social Media Accounts:IG , Twitter and Youtube
FB Messenger: https://www.facebook.com/nipponjobu/
Skype: live:jknetworkjobs
Viber:(+ 63) 9369734028
宛先Kindly look for:Ms. Arcy
Want to know more about our Japanese job openings? Register now!
より多くの日本語の求人をお探しの方は是非弊社にご登録ください。
http://jknetwork-jobs.com/register
Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!
弊社を通じて採用された場合無料で弊社グッズをプレゼントします。パーカー、ギミータンブラー、トートバッグをご自宅へお送りします。全部揃えましょう
Do you know someone who can speak Japanese? Refer your friend and we'll give you 5, 000 - 20, 000 PHP Referral Bonus once they get their dream job through us!
日本語を話せる方を知っていますか?もしご紹介した方が弊社を通じて採用された場合、レファレンスとして5, 000 - 20, 000 PHP をお支払いします。
Be updated on the "Life as a Bilingual in the Philippines". Subscribe to our official YouTube channel.
弊社YouTube をチャンネル登録しよう。「フィリピンでのバイリンガルの生活」についてアップデートしてます
https://www.youtube.com/channel/UCBtoYkb6b5TYfrhUnxEGj4g
Visit our official website for more info:
詳細は弊社ウェブサイトをご覧ください
http://jknetwork-jobs.com/
Not sure on the job that you like? Contact us for FREE Career Consultation!
お仕事が自分に合うか分からない場合は、無料でキャリアコンサルトを実施します
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https://jknetwork-jobs.com/search?la=&l=&q=&jobnum=20210001452
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J-K Network Manpower Services

Cebu City, Cebu
Temporary
Full-time