j0622-0316 - junior admin AnalystCGI

We are hiring for Junior Admin Analyst
Your future duties and responsibilities:
​• Understand and gain proficiency in processes, tools, and applications relevant to the services offered to clients
Proactively handle and respond to all kinds of client requests but not limited to resource management
Assist Scandinavia clients with scheduled reports and project set-up requirements and proactively manage the risks that may arise
Collate and produce reports while maintaining the quality, accuracy, and timeliness as required by the clients
Log data into tools and applications when necessary, on behalf of the counterparts requiring the service, while upholding data confidentiality and integrity
Responsible for maintaining an Ensemble site which contains procedures, reports and other relevant documents so that they are readily available to onshore clients when needed
Ensure that client support is done according to the service level agreements (SLAs)
Engage in constant communication with clients, as well as building and maintaining good working relationship with them
Assist in the identification and implementation of process improvements
Perform other functions as may be required by the Operations Lead
Required qualifications to be successful in this role:
Must be a degree holder of any Business course
Must be detail oriented and proactive
Ability to multitask and can work well under pressure, with minimal supervision
Excellent verbal and written English communication skills
Can manage shared mailbox effectively
Proficiency in MS Office, particularly MS Excel
Willing to work on a mid-shift (1pm to 10pm)
Willing to operate on a Monday to Wednesday, Friday to Saturday setup
Skills:
Administrative Support
Analytical Thinking
Communication (Oral/Written)
Detail-oriented
Multi-tasking
What you can expect from us:
Insights you can act on
While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.
CGI

Taguig City, Metro Manila
Permanent
Full-time