j0222-0244 - oracle cc&b ConsultantCGI

Here is an overview of our hiring process that will all be done virtually:
Initial Interview
Technical Interview/Exam
Final Interview
Job Offer Letter/Offer Discussion
Completion of Requirements
Onboarding
We are working from home until further notice, the equipment will be delivered to the new joiner's address.
Successful candidates will enjoy these benefits when they join CGI:
Career Development
Multicultural Interaction
Hybrid Work Setup
Share Purchase Plan (SPP)
Profit Participation Plan (PPP)
Provident Fund
Leave Entitlements
HMO Coverage (upon hire)
Extended HMO Coverage
Group Life Insurance
Health and Wellness Program
Member Referral Program
Special Meal Allowance
Member Assistance Program (MAP)
Corporate Social Responsibility Program
Your future duties and responsibilities:
Years of Experience: At least 3 years of Technical and Functional skills in CC&B
1. Become a solid source of information in your area of expertise. This would include having significant to expert knowledge in two or more of the CC&B technical skills that may include but are not limited to:
Oracle Utilities Application Framework
Oracle SQL
Hibernate
Design Patterns
Java
Configuration tools
Development
Debugging
Customization
Architecture
Security
Performance optimization
2. Act as a liaison between the IT Development group and business units for the development, implementation, and maintenance of new systems and/or enhancements of existing systems;
3. Evaluate new applications and identify systems requirements;
4. Evaluate new IT developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements to current system;
5. Create documentation and white papers that will be used in case studies and training sessions for the customer and junior members.
6. Create knowledge articles based on knowledge acquired during transition and operational support activities and ensure that knowledge articles are up to date and complete.
7. Conducts a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements;
8. Produce a detailed technical design document to match the solution design specifications
9. Ability to work in a team environment and contribute to his teams' knowledge and experiences.
10. Participate in project meetings with the customer as required.
11. Communicate with client professionally either through phone or e-mail.
12. Participate in the knowledge acquisition and transfer activities during transition and ensure all activities/deliverables required are fulfilled as required by the Transition Manager according to the timelines set
13. Ensure awareness of all the technical aspects of the different applications and components including operational procedures and known issues during transition
14. Perform below activities as part of Development work as required by the project ( within project timelines):
a. Troubleshooting/Debugging
b. Customization
c. Unit testing
d. Deployment
15. Perform below activities as part of Testing work as required by the project:
a. Create test plan/test scripts cases
b. Create test data files with valid and invalid records to thoroughly test program logic and verify system flow;
c. Execute Test Plans and scripts to ensure alignment with standards and IT strategy;
16. Perform below activities as part of Application Support work as required by the project :
a. Monitor ticket queues for incidents or requests assigned to the team
b. Resolve technical issues
c. Able to meet or exceed agreed service level targets with the client in the Service Level Agreement (SLA)/project timelines in terms of:
i. Incident Management
ii. Problem Management
iii. Service Requests
d. Change Management Liaise with various technical experts in CGI's other operating units, Technical Support and other 3rd party application technical support in order to resolve technical issues.
e. Provide on-call and weekend project support if necessary, as well as work in shifting hours
17. Progress reporting
a. Update the project manager/project lead with the daily progress of tasks
b. Escalate to the project manager/ project lead at the earliest, if there is a likelihood of not being able to meet the agreed SLAs or if a significant delay is expected in the schedule or effort overrun.
18. Able to adapt and work on existing project processes and third party applications.
19. Contribute to obtaining higher client satisfaction scores
Required qualifications to be successful in this role:
Excellent communication skills in English - both in spoken and written
At least 3 years' experience on CC&B both Technical and Functional skills
Intermediate experience developing on CCB framework; Excellent on Java development; good writing functional and technical specs.
Knoledge on CCB DB model; experience on PLSQL, Experience on SSRS is plus
Experience on Supporting batches; creating new flows; scheduling. Experience on Atomic a plus
Senior CC&B Functional Architect; Expertise designing and implementing new functions; Experience on Upgrade to 2.6.
Demonstrates exceptional organizational skills (detail oriented)
Excellent analytical and problem solving skills
Willing to work in a fast paced multicultural environment
Willing to work on shifts
Skills:
Oracle CC&B
What you can expect from us:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
CGI

Manila City, Metro Manila Taguig City, Metro Manila
Permanent
Full-time