j0121-2755 - junior admin AnalystCGI

"Fresh grad and finding a job? Looking for a change in environment? Be part of one of the leading IT and business consulting companies in the world. Boost your career, lend your expertise, collaborate with people across the globe, and take part in innovating the industry - be a CGI member. Be part of Scandinavia Shared Services.
As a Junior Admin Analyst you will be primarily responsible to deliver high value, accurate and timely administrative support and reports to project engagement in partnership with the Service Delivery Manager, Operations Lead and team colleagues."
Your future duties and responsibilities:
Understand and gain proficiency in processes, tools, and applications relevant to the services offered to clients
Proactively handle and respond to all kinds of client requests but not limited to resource management
Assist Scandinavia clients with scheduled reports and project set-up requirements and proactively manage the risks that may arise
Collate and produce reports while maintaining the quality, accuracy, and timeliness as required by the clients
Log data into tools and applications when necessary, on behalf of the counterparts requiring the service, while upholding data confidentiality and integrity
Responsible for maintaining an Ensemble site which contains procedures, reports and other relevant documents so that they are readily available to onshore clients when needed
Ensure that client support is done according to the service level agreements (SLAs)
Engage in constant communication with clients, as well as building and maintaining good working relationship with them
Assist in the identification and implementation of process improvements
Perform other functions as may be required by the Operations Lead
Required qualifications to be successful in this role:
Must be a degree holder of any Business course
Must be detail oriented and proactive
Ability to multitask and can work well under pressure, with minimal supervision
Excellent verbal and written English communication skills
Can manage shared mailbox effectively
Proficiency in MS Office, particularly MS Excel
Willing to work on a mid-shift (1pm to 10pm)
Skills:
Detail-oriented
English
Multi-tasking
What you can expect from us:
Build your career with us.
It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.
At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.
Be part of building one of the largest independent technology and business services firms in the world.
Learn more about CGI at www.cgi.com.
No unsolicited agency referrals please.
CGI is an equal opportunity employer.
CGI

Taguig City, Metro Manila
Permanent
Full-time