IT Technical SupportIsland Shipping Corporation

ISLAND SHIPPING CORPORATION
 
Is currently looking for:
 
IT TECHNICAL SUPPORT
 
Essential Duties and Responsibilities: 
Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or electronically
Log bugs and enhancement requests
Perform hardware and software installations, configurations and updates as needed
Create and maintain tips and tricks solutions for online database and web site
Provide introductory on-line & classroom training for company products
Resolve technical issues in a timely manner using available resources within the company
Education and/or Work Experience Requirements: 
Bachelor's degree in Computer Science or related field, or equivalent experience, required.
At least four years of related experience is required.
Skills and Attitudes:
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for (x) year(s)
Associate's Degree in Computer Science or Management Information Systems (MIS)
In depth knowlegde of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 365
Salary Range: 12,000-15,000
 
Perks and Benefits: STATUTORY BENEFIT
 
Rest Day Schedule: SUNDAY
 
Time of Work: 8AM -5PM