it syst ems specialist | el nido, palawanSitel Licensed Insurance Services

About Us As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience About Us As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel's 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visitto learn more. Job Summary Provide first level support for desktop computer systems under the guidance of the Site IT Team Lead and/or Senior Site IT Team Lead. Work with network and application engineers to ensure high end user satisfaction in a call center environment Install PC's and other hardware peripherals, operation systems, software applications (images) as well as handle problem resolution and answer user questions and concerns through the corporate Response Center, which includes providing answers to questions and resolving problems for clients in person, via phone or from a remote location. Document activities related to fulfillment of requests Primary Job Responsibilities Skills/Knowledge/Abilities Education Experience Target Specialized Certifications
Monster

Puerto Princesa City, Palawan
Permanent
Full-time