IT Specialist (dgt)Wonders Corporation

Job Description:
Perform hardware troubleshooting which includes repairs, upgrades, and configuration of desktops and laptops
Engage with internal and external partners to provide updates, solutions, and ensure compliance relating to all IT components
Monitor, report, and document system and performance issues
Adhere to company policies, core values, and procedures
Interpret and validate technical issues, test solutions, follow-up and escalate when necessary
Manage the installation, diagnostics, repairs, maintenance and upgrades of all hardware and equipment (including but not limited to desktops, laptops, printers) for optimal workstation performance
Provide generalized IT support as required
Process the onboarding and offboarding request from HRt
To administer the IT asset inventory tool
Requirements
Bachelor's degree program in Computer Engineering, Computer Science, Information Technology or relevant field
Proven experience as computer technician or similar role
Experience with LAN/WAN networks
Thorough knowledge of computer systems and IT components
Excellent troubleshooting skills
Exceptional organizing and time-management skills
Relevant certifications (e.g. CompTIA A+) will be an advantage
Good communication skills
Fast learner, highly technical and analytic, creative and attentive to details
1-3 years experience
Wonders Corporation

Dumaguete City, Negros Oriental
Permanent
Full-time