it service desk - Business Intelligence analystFluor

Job Description
The Specialist I has a depth of knowledge within designated Information Technology (IT) area of
responsibility that is applied to diverse assignments. This position may collaborate with customers,
vendors, industry consultants, and company management in order to drive results. This role supports IT
projects. This position may guide and share knowledge with other IT staff.
Principal Job Duties & Responsibilities
Maintain critical planning, monitoring, and reporting processes as well as required
documentation, for the timely coordination and completion of project tasks
Translate customer and business requirements into practical and affordable solutions
Coordinate, direct, and lead project status meetings, confirm milestones, and ensure goals are
achieved
Ensure that project deliverables and schedules are met by technical resources; manage
escalation to the appropriate IT resource management when needed; provide feedback to
technical resource manager on the performance of technical staff
Participate with cross-functional team members in issue identification, process impacts, and
solution development discussions to optimize end-to-end solutions
Leverage outside vendors, contactors, technical teams, and other departments to drive for
results
Provide planning consultation and advisory services for area of responsibility
Support business solutions, and investigate operational problems and system requirements
Review customer requirements for completeness; minimize customizations wherever possible
Analyze and make independent recommendations regarding solutions to problems with varying
complexity in accordance with organization and/or project objectives and guidelines
Organize and prioritize a variety of projects and multiple tasks in an effective and timely
manner, set priorities, and meet deadlines
Plan and organize own work assignments, as well as carry out tasks from management staff
Maintain compliance with all applicable policies, procedures, and global standards
Adhere to and support Fluor's Health, Safety & Environmental and Sustainability Policies
Effectively develop and apply the Core Skills to the job
May need to travel to attend to business related matters
Meet expectations on attendance and punctuality
Other duties as assigned
Basic Job Requirements
Accredited four (4) year degree or global equivalent in applicable field of study and five (5) years* of work-related experience or a combination of education and directly related experience equal to nine (9) years* if non-degreed; some locations may have additional or
different qualifications in order to comply with local requirements
Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
Job related technical knowledge necessary to complete the job
Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
Ability to attend to detail and work in a time-conscious and time-effective manner
*These are the typical years of experience required for this job. Current Fluor employees may be considered for this position either sooner or later, depending on individual performance, potential and job availability. This applies to all jobs across all functions.
Preferred Qualifications
Accredited degree or global equivalent in Computer Science, Engineering, Business Management, or related technical discipline
May require Certified Network Engineer (CNE or CNE/NT) or Certified Network Administrator (CNA) credentials or other applicable certifications
Five (5) years related experience in technical services for hardware/software engineering and/or production support of Information Technology (IT) services
Ability to effectively adapt to rapidly changing technology and apply it to business needs
Demonstrated strong technical and non-technical communication skills, both oral and written
Strong team-oriented interpersonal skills
To be Considered Candidates:
Must be authorized to work in the country where the position is located.
Diverse Workforce
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
Notice to Candidates:
Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependant) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
Fluor

Muntinlupa City, Metro Manila
Permanent
Full-time