IT SERVICE DESK associateKMC MAG Solutions Inc

Make your next big career move by applying as KMC Solutions' next IT SERVICE DESK ASSOCIATE! On top of your salary, here are the exciting benefits you can look forward to: * Comprehensive health benefits * Work flexibly from anywhere in over 20 Make your next big career move by applying as KMC Solutions' next IT SERVICE DESK ASSOCIATE! On top of your salary, here are the exciting benefits you can look forward to: Comprehensive health benefits Work flexibly from anywhere in over 20+ workspace locations Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge) Accessible Cloud HR platform (Sprout) Above standard leaves The main responsibilities of a IT SERVICE DESK ASSOCIATE include: Windows 10 Operating System Support and deployment Standard Client applications support and deployment User Registration Printer Registration and connectivity Scanner Registration and connectivity Printer Server management Office-365 trouble shooting Directory (AD) trouble shooting Owncloud user registration and access management VPN Account registration Blacklisting/whitelisting of email/domains in mail filtering service To apply for the role, you must have the following: Bachelor's Degree in IT/Computer Science or similar course At least 2 years working experience in Technical & Helpdesk Support or equivalent Proficient in IT Service Management tools and platforms Must have a practical and logical viewpoint in decision-making Ability to work independently with minimal supervision Good verbal and written communication skills Willing to work on site (BGC) Amenable to work on shifting schedule Skills Required: Windows 10 Enterprise installation and configurations Lenovo Notebooks Networking (DHCP, DNS, Wifi, VPN) Active Directory (User account management, Group Management, Device Management, Printer Management) General understanding of Incident Management according to ITIL Office 365 management and support (versions E3 and F3) Azure AD management and support Incident Management: handling major incident, ticket escalation and ticket SLA management KMC Careers If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you! We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles. KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion. Work with Us. Grow with Us. KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move. Our Culture At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals. We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners. Life within KMC: Work Hard Party Harder At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem. We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
Monster

Taguig City, Metro Manila
Permanent
Full-time