it Business solutions managerJapan Tobacco International

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now!Learn more:Reporting to: D&IT Director SEADuty Post: HQ BGC Taguig CityApplication Duration: This job posting will remain open until the vacancy is filled.IT Business Solutions ManagerThis role champions the performance and evolution of key applications within the Virtual team's portfolio, driving efficiency, innovation, and alignment across global stakeholders. It empowers cross-functional collaboration, leads strategic rollouts, and ensures external partners deliver with excellence. With a focus on continuous improvement and capability building, the role actively shapes technology solutions that meet business needs always grounded in governance, delivery rigor, and a forward-looking mindsetAs the IT Business Solutions Manager, you will:Capability Management
Partner with business teams to identify and enhance existing solutions
Discover and leverage existing tools across JTI that meet capability needs
Support development of global, regional, and local capabilities
Collaborate with other regions to maximize technology reuse and accelerate adoption.
System Rollouts
Learn and support multi-market system rollouts under guidance from regional leadership
Engage with other regions to share learnings and accelerate delivery
Help ensure smooth deployments by supporting cross-regional collaboration.
Freedom Within a Framework
Use low-code tools to deliver quick, targeted solutions
Stay updated on tool capabilities and integrate with JTI systems via APIs for better data flow and user experience.
Service Delivery & Business Continuity
Provide support and training to ensure effective use of business systems
Maintain stability, reliability, and compliance of shared D&IT applications
Manage incidents, problems, and application-related issues
Align with internal and external service providers to ensure strategic delivery.
Innovation
Collaborate with market teams to explore new trends and ideas
Identify opportunities to improve business models and operational efficiency.
Distributed Teamwork & Operations
Contribute to a geographically distributed team managing functional applications (e.g., Sales, Finance, Data)
Oversee operations, enhancements, and project execution within assigned portfolio
Lead or support regional projects, including planning, data migration, and go-live
Act as a technology expert, continuously upskilling and delivering solutions through self-development or external support
Maintain close communication during critical incidents to ensure proper prioritization
D&IT Governance
Manage budgets and financial planning for regional applications and services
Optimize costs and drive efficiency through alignment with corporate standards
Ensure compliance with D&IT policies, procedures, and technology guideline
Requirements:
Bachelor's degree in IT or a related field
3+ years of IT experience, including 1+ year managing business solutions or application teams
Experience in multinational companies and FMCG industry preferred
Familiarity with tools like PowerPlatform, Data Lake, Field Sales, or Online Sales systems
Strong skills in business analysis, process documentation, and solution design
Solid understanding of project management and budgeting
Experience working with suppliers and external partners
Effective communicator across all levels; team-oriented and collaborative
Proactive, organized, and able to manage ambiguity and fast-paced environments
Creative thinker with a customer-focused mindset and drive to innovate
Are you ready to join us? Build your success story at JTI. Apply now!Next Steps:After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor
Assessment tests
Interviews
Offer. Each step is eliminatory and may vary by role type.At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
Japan Tobacco International

Taguig City, Metro Manila
Permanent
Full-time