it Business solutions analystJapan Tobacco International

We're JTI, Japan Tobacco International and we believe in freedom.
We think that the possibilities are limitless when you're free to choose. In fact, we've spent the last 20 years innovating, creating new and better products for our consumers to choose from. It's how we've grown to be present in 130 countries. But our business isn't just business. Our business is our people. Their talent. Their potential. We believe when they're free to be themselves, grow, travel, and develop, amazing things can happen for our business.
That's why our employees, from around the world, choose to be a part of JTI. It's why 9 out of 10 would recommend us to a friend. And why we've been awarded Global Top Employer status, six years running.
So when you're ready to choose a career you'll love, in a company you'll love, feel free to #JoinTheIdea. (Learn more: jti.com)
Please apply till June 10, 2021, COB
Local applicants are welcome.
Department: Market IT - Philippines
Location: Taguig City, Philippines
Reporting to: IT Director
Role: Permanent
WHAT THIS POSITION IS ABOUT - PURPOSE
The objective of this position is to serve as the primary liaison for the business community. The incumbent is responsible for conducting the initial assessment of technology requirements of respective business functions. The incumbent works with business power users to ensure that IT change requests to support Market growth and transformation objectives are in line with strategic priorities and JTI's IT change management process. The position holder provides the necessary support to successfully complete the business requirements analysis and solution evaluation and selection while complying with JTI IT and Corporate governance standards, and also assists in the planning and execution of approved projects, provides project administration support, including project budgeting, procurement, and billing, while at the same time ensuring effective and efficient on-going day-to-day operations.
WHAT WILL YOU DO - RESPONSIBILITIES
Manage Business Relationship
Develop a strong relationship and work closely with the business community, leveraging commercial knowledge to drive the assessment of specific technical requirements to enable respective business functions to achieve ASP targets
Communicate findings to the IT Business Solutions Managers or equivalent Line Manager and provide effective communication to relevant parties
Manage Business Transformation and Changes
Proactively look for potential business improvements and supports designated business power users
Conduct an initial assessment and provide timely feedback on potential issues/risks
Be responsible for analyzing and implementing subsequent change requests for solution enhancements, as per JTI's IT change management process
Support the Business Solutions Manager/Line Manager in coordinating with Corporate project teams for respective implementation/modification of the corporate IT systems. Actively contribute to the implementation of Market solutions covering the functionality required by business functions but not existing in the corporate IT systems portfolio
Manage Business Analysis
Through proactive business involvement, drive the completion of the detailed functional and technical analysis of business transformation and change initiatives
Be responsible for completing the required documentation, ensuring adherence to JTI quality standards.
Collect business requirements and convert into technical requirements; coordinate the sign-off process and assist with effort estimation; support the preparation of test scenarios and test case
Manage Solution Design, Delivery and Project Management
Provide coordination support during the solution evaluation and selection process
Successfully complete assigned tasks during solution design and delivery, in accordance with established JTI quality standards and best practices
Coordinate onsite project activities and ensure that business operations are not adversely affected during project execution.
Provide project administration support
Manage Security, Business Continuity, Compliance & Governance
Monitor compliance of IT solution implementation projects vis-a-vis IT standards, policies and procedures, and applicable J-Sox and IT risk controls.
Support the development, implementation, and execution of the IT Services part of the IT Service Continuity Plan
Contributes to the management of respective regular activities including review, testing, and backup resource planning
Provide project budgeting support and assists Business Solutions Manager/Line Manager in planning and execution of the IT AP/SP budgets (for Business Application's systems/services) and any adjustments through the budget process
Supplier Management (Internal & External)
Establish effective working relationships with all internal and external IT Service providers
Provide the necessary support to select qualified 3rd-party IT suppliers for solution delivery
Coordinate relevant procurement and billing-related tasks
Provide feedback on supplier performance
WHO ARE WE LOOKING FOR - REQUIREMENTS:
University Degree in Computer or Technical Science or any relevant course with strong IT background
At least 3 years experience in the IT discipline
Good working knowledge of business and related processes in the FMCG industry (as a plus)
Experience in using IT Service Management Tool such as ServiceNow (as a plus)
Business requirements analysis
Exposure to solutions design and architecture (business applications) including, but not limited to, interface design, capacity planning, and scalability
Project implementation and administration support
Exposure to supplier management (as a plus)
English proficiency (oral and written)
Must have knowledge of Database Management and Software Programming concepts.
Knowledge of SQL is a must
Experience in the following new technology trends (as a plus):
Mobile applications development
Cloud SAAS solutions
Digital route to market
SalesForce Automation (SFA)
Customer Relationship Management (CRM)
Machine Learning (ML) and Artificial Intelligence (AI) Technologies
Microsoft Azure
New generation Business Intelligence solutions (Qlik, MS Power BI, etc.)
Functional Skills
Acts with a sense of urgency and clear understanding of priorities and strategic importance
Can work independently with minimum supervision, but ensures a clear understanding of the expected outcome
Highly organized, proven self-starter
Team-oriented and able to network and establish good connections
Creative, innovative, enterprising, ability to think outside the box and challenge the status quo
Proactive, eager to learn, and keep pace with business and technology trends
Able to work under pressure and to think on his/her feet
Detail-oriented but able to see the big picture
Communicates effectively
Goal-oriented, high level of commitment
Customer service-oriented
WHAT'S IN IT FOR YOU?
Work in JTI Philippines Headquarters Taguig
Be covered with medical insurance upon hiring, with dependent coverage and medicine allowance
Receive bonuses and cash allowances such as meal and transport allowance
Have access to over 200 company training
Well-being programs for employees
Opportunities for your career growth
Recreational facilities in the office - Videoke, billiard and table tennis
Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
Experience the culture of an Investors in People certified company
Find out why 9 out of 10 employees recommend us to a friend.
Understand why 9 out of 10 employees say they feel free to be themselves.
WHAT ARE THE NEXT STEPS - RECRUITMENT PROCESS:
Thank you very much for your interest in the role. You are welcome to apply.
We will make sure every candidate will receive a reply within 2 weeks after the application deadline.
Japan Tobacco International

Taguig City, Metro Manila
Permanent
Full-time