it asset management Consultant - taguig city, ncrUnitedHealth Group

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The roles in this function will include managing a team engaged in asset recovery and voice solution provisioning for UHG. The Associate Tech project manager will have up to 10 people reporting and will be accountable for the team, their performance and growth. Primary Responsibilities: Manage the team responsible for different functions within Automated Provisioning Conduct daily huddles, monitor and course correct daily progress Guide team as well as provide improvements to existing methods, processes and tools Provide reporting on team's contributions, performance and initiatives Handle 1on1s with team members ensure their development and growth opportunities in line with organization's talent development program Be a champion and escalation point for the processes the team is involved in Single point accountability for Team's operational metrics/KPIs Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: ITIL V4 Certified 5+ years of IT Asset Management experience 5+ years of hands-on experience in end user support (IT helpdesk, service desk) 3+ years of experience in handling team of more than 8 people Any prior experience of driving initiatives, process improvements Knowledge and experience on request management tools, and reporting Knowledge of professional asset management practices & best practices in asset management life cycle, user provisioning services (HW and SW) Strong verbal and written communication in English language Strong analytical and problem-solving skills Passion for automation and simplicity Can work with minimal supervision and can lead/help mobilize team accordance to work priorities Flexible and willing to learn other skills that can assist the team and make delivery more efficient Excited and self-driven to learn new technologies Must be a team-player, can collaborate with ease and have a great attitude towards work and peers Preferred Qualifications: Agile/ITAM certifications Experience/exposure in SW and HW provisioning Experience in procurement tools ITAM exposure and knowledge Work hours: Flexibility to work in US business hours
Monster

Taguig City, Metro Manila
Permanent
Full-time