intelligent automation - Business Analyst leadLondon Stock Exchange Group

Responsibilities:
Combines Operational Excellence (Lean Six Sigma process improvement) and Intelligent Automation capabilities to ensure LSEG's automation program succeeds in a sustainable way with lasting results
Lead Intelligent Automation use case discovery Workshops across Customer Operations, identifying opportunities to eliminate non-value-add tasks and automate mundane repetitive activities across cross functional team, thus freeing up capacity to focus on customer-facing and value add activities.
Understand LSEG's automation tool kit and select the appropriate technology (e.g. RPA, workflow, analytics, machine translation) and required solution definition
Lead automation business case creation and benefits realization planning
Partner with the Automation COE and LSEG's Technology teams to execute on the prioritized list of automation enhancements and functionalities.
Works in collaboration with Project Management, Process Engineering, Finance and Governance teams to ensure up-to-date tracking and reporting
Ensures a close partnership with the metrics team around data exchange and KPI measurements.
Ensures use case identification and project deliverables are of a high standard and support the Intelligent Automation agile delivery approach
Ability to Lead several concurrent projects that involve multiple teams and stakeholders.
Establish the Project Management Plan, tracking milestones, and coordinating meetings with client stakeholders as aligned with the delivery operating model
Supervise and assist BA's on the development, review, and submission of RPA milestone deliverables (i.e. PDD, SDD, ODI, and BPA releases)
Responsible for RPA pipeline status updates including risks, assumptions, issues, dependencies, defects, and change requests logs to client and Program Manager
Mitigate risks identified by the Delivery Manager to help avoid development, testing, or deployment roadblocks
Ownership of Automation Hub platform ensuring information consistency and clarity to promote a once source of truth across the IA CoE
Significant experience as a business analyst lead supporting intelligent automation programme delivery
Experience identifying prioritising automation improvements across ML, NLP and other intelligent automation and AI solutions can drive significant business benefit
Broad knowledge of Intelligent Process Automation capabilities including robotics, digital process automation, workflow, chatbots, machine translations and process mining
Can understand a business problem, define a process and validate potential benefits (Cost Benefit Analysis), track benefits realised and report performance
Finance or technology industry experience
Should be Lean Six Sigma Certified or have strong working knowledge in Lean process re-engineering
Ability to synthesize complex information and prepare concise, compelling presentations
Clear understanding of Software Development life cycle.
Experience in creating & executing unit and integrated tests
Willingness to learn new technologies/ methodologies
Attention to detail and proven expertise in capturing the requirements ( BRD, SDD etc.)
Ability to create process maps in MS Visio, strong Excel/Access skills
Qualifications:
Automation certifications (UiPath, Automation Anywhere or Microsoft Power Platform)
Agile or Business Analyst qualifications
Lean Six Sigma background preferred
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.
LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.
We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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London Stock Exchange Group

Taguig City, Metro Manila
Permanent
Full-time