intelligent automation - Business Analyst leadLondon Stock Exchange Group

Combines Operational Excellence (Lean Six Sigma process improvement) and Intelligent Automation capabilities to ensure LSEG's automation program succeeds in a sustainable way with lasting results
Lead Intelligent Automation use case discovery Workshops across Customer Operations, identifying opportunities to eliminate non-value-add tasks and automate mundane repetitive activities across cross functional team, thus freeing up capacity to focus on customer-facing and value add activities.
Understand LSEG's automation tool kit and select the appropriate technology (e.g. RPA, workflow, analytics, machine translation) and required solution definition
Lead automation business case creation and benefits realization planning
Partner with the Automation COE and LSEG's Technology teams to execute on the prioritized list of automation enhancements and functionalities.
Works in collaboration with Project Management, Process Engineering, Finance and Governance teams to ensure up-to-date tracking and reporting
Ensures a close partnership with the metrics team around data exchange and KPI measurements.
Ensures use case identification and project deliverables are of a high standard and support the Intelligent Automation agile delivery approach
Ability to Lead several concurrent projects that involve multiple teams and stakeholders.
Establish the Project Management Plan, tracking milestones, and coordinating meetings with client stakeholders as aligned with the delivery operating model
Supervise and assist BA's on the development, review, and submission of RPA milestone deliverables (i.e. PDD, SDD, ODI, and BPA releases)
Responsible for RPA pipeline status updates including risks, assumptions, issues, dependencies, defects, and change requests logs to client and Program Manager
Mitigate risks identified by the Delivery Manager to help avoid development, testing, or deployment roadblocks
Ownership of Automation Hub platform ensuring information consistency and clarity to promote a once source of truth across the IA CoE
People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.
At LSEG we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage collaboration, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels driven to reach their potential.
We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.
LSEG are committed to supporting emotional, physical, financial and societal wellbeing. Our tailored benefits are a key part of this commitment and we offer colleagues a range of support from healthcare and retirement planning to paid volunteering days and consumer discounts.
We also make reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please make your recruiter aware, we want to ensure you perform at your best.
As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with purposeful careers.
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London Stock Exchange Group

Taguig City, Metro Manila
Permanent
Full-time