Assess the client's needs and customize the billing portion of the client's IMS system according to their individual needs.
Demonstrate and train the client (both new and current) on the billing modules of IMS. They will conduct remote Super User and End user training for the clients.
Receives client calls and emails regarding billing training and customization
Meet with client to resolve any billing training and setup related issues
Provide technical billing knowledge and assistance to other departments
Assesses client's current billing setup and processes (Reimplementation)
Evaluates billing setups and customization before "Go-Live"
Update the Billing QC Checklist as needed
Host Lunch and Learn Webinars
Provides internal training and certification of the billing modules of IMS to new and current employees
Training requests may also come from other departments; Support, Accounts >> Management, Project Managers etc.
College Level of at least 2 years, Preferably College Graduate
BPO experience is an advantage
Strong English communication skills
Able to work with less supervision
Has strong initiative
Must prefer to work in graveyard shift
Willing to work during PH holidays
Willing to work on overtime when needed
Willing to work during holidays and weekends
Willing to report to work in office (Cebu, IT Park)
Bossjob
Demonstrate and train the client (both new and current) on the billing modules of IMS. They will conduct remote Super User and End user training for the clients.
Receives client calls and emails regarding billing training and customization
Meet with client to resolve any billing training and setup related issues
Provide technical billing knowledge and assistance to other departments
Assesses client's current billing setup and processes (Reimplementation)
Evaluates billing setups and customization before "Go-Live"
Update the Billing QC Checklist as needed
Host Lunch and Learn Webinars
Provides internal training and certification of the billing modules of IMS to new and current employees
Training requests may also come from other departments; Support, Accounts >> Management, Project Managers etc.
College Level of at least 2 years, Preferably College Graduate
BPO experience is an advantage
Strong English communication skills
Able to work with less supervision
Has strong initiative
Must prefer to work in graveyard shift
Willing to work during PH holidays
Willing to work on overtime when needed
Willing to work during holidays and weekends
Willing to report to work in office (Cebu, IT Park)
Bossjob
Other Info
Cebu
Permanent
Full-time
Permanent
Full-time
Submit profile
Medspecialized, Inc.
About the company
Medspecialized, Inc. jobs
Size: From 501 to 1000 employees
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Position implementation specialist ( Billing) recruited by the company Medspecialized, Inc. at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Implementation Specialist (Billing) or Medspecialized, Inc. company in the links above