Human Resources SpecialistSheraton

Posting Date Jun 05, 2022
Job Number 22093193
Job Category Human Resources
Location Sheraton Cebu Mactan Resort, Punta Engano Road, Lapu-Lapu City Cebu, Philippines, Philippines
Brand Sheraton Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
POSITION SUMMARY
Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
CRITICAL TASKS
Recruitment - Programs and Strategies
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
Hiring - Applications
Assist employees with internal and external transfer requests and procedures.
Monitor and assist managers/supervisors with hiring processes and issues.
Hiring - Prescreen and Interviewing
Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification in accordance with company procedures.
Maintain applicant flow, drug screen, orientation and transfer request logs.
Hiring - Offers
Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms.
Hiring - New Employees
Create and maintain new hire files and enter them into PeopleSoft.
Create new employee personnel file.
Assist with orientation of new employees.
Train new hires on Human Resources processes, programs, policies, information systems, etc.
Compensation
Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
Administration
Maintain confidentiality and security of employee and property records, files, and information.
Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).
Answer phone calls and record messages.
Create and type office correspondence using computer.
Create and maintain filing systems.
Generate Human Resources data reports as required or as requested.
Serve as Human Resources subject matter expert and participate on project teams.
Communications and Relations
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
Inform Human Resources management of issues related to employee relations within the division or property.
Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
Assist and support management and the leadership team with handling and resolving Human Resources issues.
Policies and Procedures
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect the privacy and security of guests and coworkers.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
Communication
Talk with and listen to other employees to effectively exchange information.
Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
Assists Management
Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools and systems.
Working with Others
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Develop and maintain positive and productive working relationships with other employees and departments.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Physical Tasks
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
CRITICAL COMPETENCIES
Analytical Skills
Computer Skills
Learning
Decision-Making
Interpersonal Skills
Interpersonal Skills
Diversity Relations
Team Work
Communications
Communication
Listening
English Language Proficiency
Applied Reading
Writing
Telephone Etiquette Skills
Personal Attributes
Integrity
Dependability
Positive Demeanor
Presentation
Stress Tolerance
Adaptability/Flexibility
Initiative
Organization
Multi-Tasking
Time Management
Detail Orientation
Planning and Organizing
Computer Skills
Microsoft Office Skills
Administration
Maintaining Confidentiality
PREFERRED QUALIFICATIONS
Education
High school diploma/G.E.D. equivalent
Related Work Experience
At least 1 year of related work experience
Supervisory Experience
No supervisory experience is required
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Sheraton

Lapu-Lapu City, Cebu
Permanent
Full-time