Human Resources advisorCushman & Wakefield

Job Title Human Resources Advisor
Job Description Summary This individual will act as front-line point of contact for employee inquiries which include but not limited to Benefits, Payroll, Compensation, Regulatory & Compliance, Employee Relations, Information Technology, Talent Acquisition, Talent Management, HRIS, Procurement and Accounts Payable functions. He or She will be responsible to coordinate and maintain the full employee life cycle within the standard company processes and various platforms.
Job Description
Entry-level HR Advisor in large and complex organization supporting US Employee base
Responsible to provide Shared Services Tier 1 level support to include 15,000 employee base
Knowledge and expertise of all HR matters across the entire employee life-cycle, from hire through retire and across complex business, from C&W through C&W Services
Respond to questions regarding standard HR procedures and practices to support Managers and Employees
Advise and direct Managers on steps to correctly execute Manager Self Service (MSS) transaction in Workday
Provide high-level customer service to all internal and external clients across all levels and business lines, including but not limited to answering phone calls, chat, and email inquiries within required SLA.
Collaborate and liaise with various stakeholders and HR Centers of Excellence, in order to support COE work within Tier 1.
Provide guidance and support to Employees with full-cycle employee transactions in Workday
Work from reporting to push through transactions at the HR review steps in Workday
Effectively manage workload within HR ticketing system
Meet standard Service Level Agreements (SLA's)
Create/edit written communications, reports, or other items on a daily basis
Communicate successfully using multiple types of technology - email, phone, messaging, etc.
Administer HR processes including Leave of Absence, New Business Accounts / Mergers & Acquisitions, severance preparation and Employee Referral process
Ensure proper compliance with DOL, EEOC, and Wage and Hour provisions to include entry and maintenance of employee records and required labor law postings
Maintain direct ownership of tasks/projects
Maintain confidential department records and office files in accordance with internal company procedures
JOB REQUIREMENTS & QUALIFICATIONS:
Associate Degree (Bachelor Degree preferred)
2+ years of professional or related experience with demonstrated ability to handle sensitive employment information (or any similar combination of education and experience)
Experience with Workday preferred
Strong customer service skills
Enjoy working in a very fast paced environment
Organized; detail oriented; versatile
Demonstrates critical thinking, exceptional interpersonal skills, and problem solving ability
Demonstrates strong verbal/written communication skills
Demonstrates sense of urgency, prioritization, flexibility, and adaptability
Proven record of excellent internal and external customer service
Ability to work independently and demonstrate ownership of job tasks
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to . Please refer to the job title and job location when you contact us.
Cushman & Wakefield

Manila City, Metro Manila Taguig City, Metro Manila
Permanent
Full-time