hrss coe Support tier iiFluor

Job Description
This position delivers Human Resource services with specific responsibility for providing information to employees regarding policies and regulations; addressing a variety of issues and/or providing general support; maintaining records, files and databases of personnel actions, evaluations and assisting in ensuring conformance to all applicable Human Resources regulatory and program requirements.
This position performs within the framework set by the Human Resource Shared Services department.
 Provide Tier 1 HR Specialists with beginning and advanced training. This includes support for questions, process guidance, and issues.
 Collaborate with SME/ COE to resolve more complex queries or work on requests.
 Responsible for delivering HR processes for Compensation, Employee Relations, Compliance and Mobility functions.
 Responsible for execution of tasks related to realization of the annual compensation cycle in accordance with global guidelines and local requirement.
 Conduct Time Sensitive Audits (i.e. I-9, New Hire, TOWP etc.)
 Ensure accurate and timely processing of all vendor invoices.
 Ensure HR compliance in the areas of I-9 employment eligibility verification, E-verify, background screening and clearance process.
 Develop and oversee a comprehensive HR knowledgebase and SOP documentation which is accurate, relevant, accessible and easy to understand.
 Provide support to employee and internal stakeholder inquiries around Global HR processes, policy, and issues
 Run and produce various reports, including ad hoc reports for COE and HR Regional Operations
 Track and maintain daily, weekly and monthly productivity reports
 Adherence to Customer Service, Quality standards and team performance metrics
Basic Job Requirements
Accredited 4-year degree/Bachelor's degree
Has 3-7 years of experience preferably HR Generalist across various HR functions
Experience in IT/BPO/ Shared Services environment
Excellent written and verbal communication skills
Excellent people management and customer relationship skills
Familiar with HR policies / procedures / practices as it relates to compensation, benefits, mobility etc.
Must possess Computer skills with proficient knowledge of MS-Office Application
Preferred Qualifications
 Knowledge of various HR disciplines preferred
 Experience in a Shared Services Environment or a BPO environment is preferred
Other Job Requirements
Strong English language verbal and written communication skills essential, excellent telephone manner with clear, concise and professional communication skills.
Organized and capable of multitasking in a fast paced, team driven environment
Self-motivated, capable of managing time efficiently and productively
Possess strong technical and analytic skills and exhibit creative problem-solving abilities
Experience of applying organization, initiative and planning to help resolve customer issues.
Demonstrates the ability to 'Think outside the box', as in thinking imaginatively using new ideas instead of traditional or expected ideas
Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems
Proactive, service-oriented mind-set
To be Considered Candidates:
Must be authorized to work in the country where the position is located and be able to interview on site., Must be authorized to work in the country where the position is located.
Diverse Workforce
We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
Notice to Candidates:
Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependant) education, professional registration, employment, references, passport verifications and Global Watchlist screening.
Fluor

Cebu City, Cebu
Permanent
Full-time