HR Specialist - hrdgQBE Insurance

Primary Details Time Type: Full time
Worker Type: Employee
Handles and provides support for various HR employee services within the organization and responsible for administering or processing transactions and workflows.
RESPONSIBILITIES
Execute key administration processes for the function to ensure operational requirements are met and that procedures and documentation are compliant with HR policy, legislation and regulatory requirements.
Assume responsibility for 'first line' general HR enquiries and managing the central mailbox and respond to all HR queries to provide accurate and appropriate information or guidance, or escalate as appropriate.
Provide input and review existing policies and/or guidelines.
Initiate and create process improvement projects to simplify existing tasks.
Problem-solve using information, policy, procedure, compliance, and systems information to identify best fit approach/response to meet customer requirements
Entering personal details of new employees and updating and maintaining all existing records on the organization's Human Resources Information System (HRIS)
Ensure that all files are complete and ready for regulatory inspection
Using on-line systems to access data and answer customer inquiries within service times
QUALIFICATIONS
Knowledge
Broad understanding of HR policy and end to end HR processes/ procedures
Maintain a working knowledge of relevant issues, laws and regulations pertaining to HR practices to ensure optimal value and full regulatory compliance
Skills
Computer literacy with intermediate PC and administration skills
Keen attention to details
Above average written and verbal communication skills
Ability to review and interpret data
Ability to transfer knowledge and provide training in systems and processes
A good balance of conceptual and analytical thinking and problem solving skills
Strong customer service orientation
Experience
At least 2 years of experience in an HR Service Center handling transactions and workflows Ability to translate policy and process into simple language
Administrative experience within a team environment
At least 2 years experience handling any aspect of compensation and benefits
QBE Cultural DNA
Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:-We are customer-centred-We are technical experts-We are diverse-We are fast-paced-We are courageous-We are accountable-We are a teamAll employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices
US Only - Disclaimer
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
Global Disclaimer
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
Application Close Date: 29/06/2022 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
QBE Insurance

Manila City, Metro Manila
Permanent
Full-time