hr shared Services specialistUber

Uber is a company that has built amazing products with motivated, hardworking people. Our People Support Team is looking for an HR Shared Services Specialist to support our employee population Globally - someone who is passionate about finding ways to best support our growing Uber family. The right person will thrive in an "all hands on deck" environment, loves finding solutions to problems, and can move quickly as a builder and doer in a startup culture.
What You'll Do:
Within any of the functions you may be assigned to, it is expected that you will:
Maintain and update data within all our systems, ensuring a high degree of accuracy with data input or with the production of employee documents.
Provide a high-level of support to employees by responding to questions and advancing issues as necessary through our ticketing system.
Coordinate with in-region partners for policy clarification or tier-2 support if necessary.
Operate with the attitude of absolute confidentiality and data integrity.
Align with approved procedures for process execution, keeping in mind established Service Level Agreements
What You'll Need
At least 1 year of prior experience in HR shared services, internal HR (recruitment, payroll, benefits, etc.), or BPO back-office support environment.
Strong customer service and administrative experience; very technically savvy.
Good stakeholder management
Must be amenable to work on different shifts and on weekends (schedules may change every quarter).
Bonus Points:
Workday experience and/or experience from a ticketing system or an HR application is a plus.
About the Team
As a strategic partner to People Operations, the HR Shared Services team is responsible for four main functions - general HR query management (for questions regarding the policy, immigration, mobility, benefits, etc.); employee data management (data changes, compliance monitoring, reporting); contracts generation (for new hires, promotions, location changes, contract amendments); and Onboarding (background check processing, profile integration, new hire portal management).
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber

Taguig City, Metro Manila
Permanent
Full-time