hr service Delivery specialist (payroll)Accenture Thailand

JOB DESCRIPTION
Responsible for the following areas within Payroll Admin: Transactional, Complex, Time & Attendance.
• Act as Team Lead and to spend 90% of their time on supervisory activities and 10% of time on processing transactions.
• Act as escalation point and backup to the Associate manager and the other team leads.
• Responsible for developing and ensuring integrity and consistency of set Payroll Admin processes/procedures applicable to the accounts being handled.
• Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.
• Conduct monthly coaching and performance feedback to their direct reports.
• Responsible to interact with other leads to identify opportunities for improvements/streamline processes/issues.
• Responsible to manage the cross training and development of the team in terms of the Payroll Admin processes and activities, to act as a backup for that team during peak periods and when team members are off.
• Analyze and solve moderately complex problems. He/she may create new solutions, leveraging and, where needed, adapting existing methods and procedures.
SKILLS and QUALIFICATIONS:
• With at least 5 years experience in payroll; with at least 3 years supervisory/leadership experience
• SAP background is desired
• Open to those that are from non-BPO industries
• Open to undergraduates with relevant experience
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.