hotel SupervisorNUAT THAI SERVICES INCORPORATED

HOTEL SUPERVISOR
 
Responsibilities:
 
Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed
Coordinating with other departments such as human resources or marketing to streamline operations
Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them
Managing the daily operations of the hotel including hiring, training, scheduling, and supervising staff members
Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
Overseeing the financial operations of the hotel such as revenue management and labor costs
Assigning rooms to guests based on availability or preferences a indicated in reservations
Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
 
Ensuring that all guests are safe and secure while staying at the hotel
 
Qualifications:
 
At least 2 years working experience as supervisor
Bachelor/College degree in Hospitality/Hotel Management
Strong Background in Hotel operations