hiring for Customer Service Representative, start in january 2021Concentrix Philippines

As a Customer Care Specialist, you will deliver support to the customers and clients of the world's biggest and best brands.
You will also be responsible for;
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various Concentrix and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
• Atleast HS Graduates are welcome to apply
• Experience of at least 1 year in the BPO industry; with Sales experience from other industries or in BPO
• Good English communication skills
• Working knowledge on computers
• Good customer service, multi-tasking and problem-solving skills
• Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
• Paid training
• Benefits after 6 months
• Vacation entitlement upon hire
• Career pathing and Advancement opportunities
• Competitive salary
• Monthly performance incentives
*Candidates must be willing to be assigned in Eastwood QC site
*Candidates processed in any CNX site within the past 30 days need not apply