Join the World's Most International Company!Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes.Join the DHL Express Family: Where Diversity Thrives!At DHL Express, we don't just talk the talk-we walk the walk! As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that's what makes our team truly extraordinary.No Labels, Just Talent! We celebrate differences, whether it's race, color, gender, sexual orientation, age, ability, marital status, family responsibilities, religion, political beliefs, or national origin. We're all about breaking down barriers and building bridges-because diversity fuels innovation and drives success!Overall Role Purpose:Performs the procedures for providing a consistent approach to handle un-cleared and undeliverable shipments. Performs network and administrative duties on behalf of the Service Centre in order to process material (both inbound and outbound) and provide network and shipment information often within tight timeframes.Responsibilities:
Work with sub-contractors ensuring all activities are being carried out timely and meet service standard
Assist in ensuring operational practices and procedures are carried out effectively
Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is handled according to the Global SOP guideline on undeliverable shipments.
Process outbound material according to the latest processes and procedures
Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures
Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards
Offer administrative and operational supports to Service Centre operations
What we Need?
Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
Analyzes and resolves complex cross-functional issues.
Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
Bachelor's Degree holder
Communication skills (English and local language), spoken and written
Driving License (current and valid)
Fork Lift License (preferable)
DHL
Work with sub-contractors ensuring all activities are being carried out timely and meet service standard
Assist in ensuring operational practices and procedures are carried out effectively
Process inbound material upon arrival and make sure material is available to the couriers and that material not going out for delivery is handled according to the Global SOP guideline on undeliverable shipments.
Process outbound material according to the latest processes and procedures
Capture information - and make available to the Network - information required for a shipment, piece or handling unit at the service centre according to the standard procedures
Ensure that all relevant equipment is operating and take corrective actions where equipment failure and to be proactive through taking action where equipment is falling below operating standards
Offer administrative and operational supports to Service Centre operations
What we Need?
Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
Analyzes and resolves complex cross-functional issues.
Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
Bachelor's Degree holder
Communication skills (English and local language), spoken and written
Driving License (current and valid)
Fork Lift License (preferable)
DHL
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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DHL
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DHL jobs
Philippines



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About the company
DHL jobs
Philippines