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Healthcare collection representative - taguig city, ncrUnitedHealth Group

Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 14/01/2022
Deadline: 14/02/2022
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) It takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at UnitedHealth Group is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 5 leader Primary Responsibilities: Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast paced environment that requires focus and ability to multi-task throughout the day. This is a 40 hour, full time role working flexible shifts, sometimes including evenings or Saturdays. We require our employees to be flexible enough to work any shift, any day of the week during those hours. Required Qualifications: Completed at least 2nd year college At least 6 months of billing and collections experience Strong computer skills, including working knowledge of MS Windows and navigation, mouse and keyboarding skill Preferred Qualification: 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
Monster

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Taguig City, Metro Manila
Permanent
Full-time

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UnitedHealth Group

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Position Healthcare collection representative - taguig city, ncr recruited by the company UnitedHealth Group at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Healthcare Collection Representative - Taguig City, NCR or UnitedHealth Group company in the links above

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