health & medical Operations specialistzennya Health

About the company
Join Zennya Health, Southeast Asia's most dynamic and exciting tech company dedicated to creating a new healthcare system that is digital, data-driven and patient-centric. Our mission is to deliver quality, affordable, and accessible health and wellness care.
We leverage the latest technology and innovations to provide personalized health and wellness care given by world-class service providers. We like to elevate things and take it to the next level by building ecosystems and health infrastructure that connect people, solutions, and tools into one platform, making quality healthcare affordable and accessible to all.
Due to the rapid growth of the company, we are in urgent need of a Health & Medical Operations Specialist.
Duties and Responsibilities:
Provide assistance to field Providers (Nurses, Physicians and Therapists) for any concerns during on the field jobs,
Ensure jobs are strategically matched with field providers in terms of schedule, skills and location.
Serve as an authority, provide expertise and advises appropriately to field providers on jobs, training and administration,
Assist with support chats (medical, partner and customer support), as well as any additional support through phone calls, emails and other communication channels,
Process Laboratory test results on time and provide assistance to clients on results inquiries and concerns.
Identify, collate and transform data to generate necessary reports
Coordinate specific queries and requests with partner laboratories (i.e. spelling errors, questions about specific protocols, reminders about specimen submission, etc.)
May supervise and/or train other staff members or nurses
Collaborate with leaders, nurses, and other teams to understand operational workflows and to assist in operational improvements.
Continuous watch on potentials for improvement on operational processes and systems
Other duties and projects as assigned.
Graduate of a Bachelor's degree in Nursing,
Philippine Registered Nurse with active professional license and at least one year of hospital experience is preferred,
Excellent verbal and written communication in English and comfortable working with multiple online communication and collaboration tools
Detail-oriented, able to work quickly and accurately in a fast-paced work environment,
Experience using MS office tools especially spreadsheets
Excellent interpersonal skills (able to engage with all kinds of people)
Have integrity, dependability and accountability in the performance of duties
Able to exercise ethical judgment and maintain patient confidentiality
Able to (or to learn fast to) identify, collate and transform data to generate reports
Location: Makati or Cebu Office
Category: Full time
Working Hours: Minimum of 8 hours per day, flexible schedule is required with possible rotations between morning, mid and evening shifts
Flexitime
Work from Home
Associate / Supervisor Health and Medical Health / Medical 1 opening Bachelor's degree graduate
WHO WE AREZennya is disrupting healthcare as one of the fastest-growing startups in the Philippines. We are creating a mobile app-driven virtual hospital infrastructure to deliver next generation healthcare at home. We are here to institute and innovate the health industry, not only in the Philippines but regionally in South East Asia. We are led by a Silicon Valley veteran, backed by the top VCs and private investors in the Philippines, and partnered with many of the best local institutions in healthcare.We are looking for passionate, out-of-the-box thinkers, innovators, and challengers who aren't willing to accept the status quo, and are ready to help us fight to make impact in a system that affects the welfare and wellbeing of millions of people. You would be joining a team of some of the most talented and driven individuals in the country. You will be working remotely using some of the best productivity and development tools in the industry, in a fast pace output-driven environment.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time