head of infrastructure Services - job id 147797Dairy Farm Group

Main purpose of the role:
The DFSC Infrastructure Services Manager is responsible for managing a team of technical experts that is responsible for providing comprehensive delivery and support services for team, country or region.
Key Responsibilities:
Oversee the implementation of technical enterprise system projects, migrations and roll-out.
Provide technical leadership in the design of enterprise systems, and involved in the implementation stages of a development project.
Ensure that the team meets and exceed the Service Level Agreements set.
Ensures all service requests are addressed by team members.
Oversees the incident handling of Very High failures and severe performance issues.
Schedules and allocates resources for the deployment of changes, patches, and upgrades.
Provides technical advice for structural design.
Reviews standards and operating procedure.
Introduces improvement and enhancement of current operation and practices.
Manage the milestone of project from planning, design, and implementation.
Facilitate capacity planning and resource management.
Communicate and facilitate key design decisions with Business and IT stakeholders.
Effectively manage business expectations.
Adhere to group standards and drive compliance across the group.
Develop and maintain clear information security policy that balances the need to reduce business risk without containing business effectiveness.
Leads I.T. Infrastructure strategic planning.
Provide people development plans, coach individuals/teams and provide feedback to improve quality of work, support, and customer satisfaction.
ApplicantPro

Pasig City, Metro Manila
Permanent
Full-time