head of account Management assistant (crowdfunding team)Floship

We are looking for a full-time Assistant to work with our Account Management team. Our product is an ecommerce logistics fulfilment platform which connects to a number of third party logistics service providers and ecommerce merchants worldwide.
This role will report to the Head of Account Management and is a direct line role to becoming an Account Manager / Operations Manager.
Responsibilities
1. Shadow the Head of Account Management in all meetings and conversations
2. Assist with some basic analysis on couriers, warehouses and clients
3. Help with administrative tasks
4. Conduct some internal training where needed (i.e. new procedures for warehouses)
5. Produce contents that can be distributed externally, such as general updates
6. Support the Account Management team when needed
Requirements
1. Excellent written and verbal English, both in person and on phone
2. Ability to communicate ideas clearly and succinctly
3. Expert level organization skills to manage requests and issues in a sensible way
4. Strong analytical skills
5. Very good command of Excel
6. Knowledge of SQL are a big plus
7. Knowledge of e-commerce or shipping are a big plus
8. Experience working with remote tech teams is a big plus
9. Bachelor's degree or greater in a related field