guest relations SupervisorAccor

JOB DESCRIPTION
Reporting to the Assistant Front Office Manager, the Guest Relations Supervisor is responsible for maintaining the efficient operation of the front office team focusing on Guest Relations Officers.
He/She is primarily responsible for ensuring we provide the highest level of guest service to all our guests most especially VIPs
The Guest Relations Supervisor will greet arriving guests, assist in in-room check-in, settle their accounts, and offer assistance throughout the duration of their stay
WORK EXPERIENCE
A hospitality diploma is an asset
Minimum of 2 year years experience in Front Office operations
Knowledge of computerized Front Office systems required with emphasis in Micros-Fidelio based programs and Windows, MS Office Suite an asset
Proficient in the English language (verbal & written), second language is an asset
BENEFITS
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
Accor

Makati City, Metro Manila
Permanent
Full-time