group benefits AgentCushman & Wakefield
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 21/12/2020
Job Description
Job Responsibilities include:
Call Management
Interact and manage received calls effectively and professionally by providing the customers with outstanding customer service experience through the following:
Provides a "World Class Call" customer service in assisting clients with their inquiries about our products, services, policies and claims (inbound calls)
Solves client's inquiries in a friendly and professional way from the very first call while adhering to the company's policies and procedures
Seeks opportunities to proactively provide clients with additional information on the company's Financial products & services available to them
Be measured against quality, efficiency and effectiveness measures to help you continuously improve
Work collaboratively as a team to learn, improve and grow
Sales to Solutions Management
Ensure we educate the clients on maximizing their benefits based on the plans that they have
Teamwork, Collaboration, and Engagement
Commit to work efficiently, cooperatively, and consistently with other team members, colleagues and/or superiors through various projects, learning and development, skills assessment, and/or process improvement.
Ensure to comply with the company's internal and operations policies and guidelines
Minimum Qualification:
Must be a College Graduate (4-year or 5-year course only)
At least 1 year (solid) of work experience in the BPO industry is required for this position
Conversant in English.
Applicants must be willing to work in Bonifacio Global City, Taguig City
Applicants must be willing to work in nights shift
Applicants must be willing to work during Philippine holidays
Cushman & Wakefield
Job Responsibilities include:
Call Management
Interact and manage received calls effectively and professionally by providing the customers with outstanding customer service experience through the following:
Provides a "World Class Call" customer service in assisting clients with their inquiries about our products, services, policies and claims (inbound calls)
Solves client's inquiries in a friendly and professional way from the very first call while adhering to the company's policies and procedures
Seeks opportunities to proactively provide clients with additional information on the company's Financial products & services available to them
Be measured against quality, efficiency and effectiveness measures to help you continuously improve
Work collaboratively as a team to learn, improve and grow
Sales to Solutions Management
Ensure we educate the clients on maximizing their benefits based on the plans that they have
Teamwork, Collaboration, and Engagement
Commit to work efficiently, cooperatively, and consistently with other team members, colleagues and/or superiors through various projects, learning and development, skills assessment, and/or process improvement.
Ensure to comply with the company's internal and operations policies and guidelines
Minimum Qualification:
Must be a College Graduate (4-year or 5-year course only)
At least 1 year (solid) of work experience in the BPO industry is required for this position
Conversant in English.
Applicants must be willing to work in Bonifacio Global City, Taguig City
Applicants must be willing to work in nights shift
Applicants must be willing to work during Philippine holidays
Cushman & Wakefield
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Cushman & Wakefield
About the company
Cushman & Wakefield jobs
Taguig, Metro Manila
Position group benefits Agent recruited by the company Cushman & Wakefield at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Group Benefits Agent or Cushman & Wakefield company in the links above