global TrainerCWT
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 04/02/2026
Deadline: 29/08/2021
Provide training to first line supervisors and front-line employees to improve individual and team performance. Provide input to the Training Department to aid in the assessment of training needs and curriculum development.
Responsible for new-hire and ongoing training and certification of front-line employees and supervisors in conjunction with scheduling allowances. Ensure consistency in all front-line employees' performance through uniform training delivery.
Participates in required train-the-trainer classes to obtain certification.
Provide feedback to curriculum developers through participation in pilot and beta testing. Gather input from employees and customer feedback systems to make recommendations for curriculum revisions and creation.
Identify training needs and make recommendations to the Training Department (Lead Trainer) and site Management teams.
Assist with the creation and update of all manner of curriculum related to site or project specifics including web-based learning materials.
Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
Perform other duties and responsibilities as required or requested.
Qualifications
College degree or equivalent and 1 - 3 years previous training delivery experience, preferably in similar type of business environment.
Working knowledge of appropriate technologies.
Proficient on one or more GDS or applicable agent applications.
Excellent presentation and facilitation skills.
Strong international travel industry knowledge.
Authority to make decisions within established standardized routines and procedures with supervised progress and results.
Seamlessly interact with others from different cultures by following the norms of that culture. Respect own values while adapting to the values of other cultures. Use empathy effectively.
Indirect impact on cost and sales through client and employee relations.
CWT
Responsible for new-hire and ongoing training and certification of front-line employees and supervisors in conjunction with scheduling allowances. Ensure consistency in all front-line employees' performance through uniform training delivery.
Participates in required train-the-trainer classes to obtain certification.
Provide feedback to curriculum developers through participation in pilot and beta testing. Gather input from employees and customer feedback systems to make recommendations for curriculum revisions and creation.
Identify training needs and make recommendations to the Training Department (Lead Trainer) and site Management teams.
Assist with the creation and update of all manner of curriculum related to site or project specifics including web-based learning materials.
Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
Keep immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
Perform other duties and responsibilities as required or requested.
Qualifications
College degree or equivalent and 1 - 3 years previous training delivery experience, preferably in similar type of business environment.
Working knowledge of appropriate technologies.
Proficient on one or more GDS or applicable agent applications.
Excellent presentation and facilitation skills.
Strong international travel industry knowledge.
Authority to make decisions within established standardized routines and procedures with supervised progress and results.
Seamlessly interact with others from different cultures by following the norms of that culture. Respect own values while adapting to the values of other cultures. Use empathy effectively.
Indirect impact on cost and sales through client and employee relations.
CWT
Other Info
Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
CWT
About the company
Position global Trainer recruited by the company CWT at MetroManila, Manila, Makati, Joboko automatically collects the salary of , finds more jobs on Global Trainer or CWT company in the links above