global Talent Acquisition services managerTTEC

TeleTech is seeking a Global Talent Acquisition Services Manager to join our Global Talent Acquisition team at our Regional Operating Headquarters, based in Novaliches, Philippines.
TeleTech's Global Talent Acquisition Services deal with processing and managing candidate applications received through job postings in TeleTech's different job boards for associate positions in a high volume recruitment operational environment.
The Global TA Services will engage candidates coming from different backgrounds as we provide support to the United States, Canada, the United Kingdom, Ireland, Poland, New Zealand, and the Philippines. GTAS support is global in scope and as a high volume recruitment team, requires coordinators to be able to work in various shifts (specifically night and graveyard shifts).
What you'll bring to us:
Understand all key business initiatives and goals for supported business units
Minimize the number and severity of employment claims made against TeleTech
Manage/support a team of Human Capital Services Specialists to deliver outstanding Human Capital services
Improve the key success metrics for their business units
Develop a "Trusted Advisor" relationship with key leaders at multiple levels within supported business units
Ensure 100% compliance with, and implementation of, HC technology and programs within a specific geographic location
What skills you'll need:
Knowledge of call center business
Performance Based Interviewing expertise
Process improvement certification (white belt or above)
Strong knowledge in multiple HR disciplines across different geographies (compensation and benefits, recruiting, employee relationship, legal, etc.)
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TTEC

Quezon City, Metro Manila
Permanent
Full-time