global middle office Support analystManulife (International) Limited - Selen Chan

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Op Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empoweringour employees with the resources to solve critical problems for the future ofourbusiness, which is why we need you. The Middle Office Support Analyst will be responsible in performing day to day operational support in Trade Matching, Settlements, Trade Settlements and Cash Management functions. What motivates you? You obsess about customers, listen, engage and act for their benefit You think big, with curiosity to discover ways to useyouragile mindset and enable business outcomes You thrive in teams,and enjoygettingthingsdone together You take ownership and build solutions, focusing on what matters You do what is right, work with integrity and speakup You share your humanity,helping usbuild a diverse and inclusive work environment for everyone We are looking for someone with: Bachelor's degree in Business Administration, Accounting, Finance, Economics or any related business course Minimum 2-3 years of relevant experience in Investment Operations and Fund Accounting Experience and knowledge of Middle Office/Investment Operations' policies and procedures, including cash management, trade management, trade support, corporate actions, pricing and valuations and fund operations. High proficiency in Microsoft Office (word, excel, power point). VBA knowledge is preferred. Business systems (Bloomberg, OMGEO CTM, Simcorp, Custodian portals) experience required. Strong communication skills. Ability to understand, negotiate and influence business stakeholders. Strong problem-solving skills with the ability to research issues where the resolution is not readily apparent. Good team player with strong written, verbal communication skills, reading comprehension and the ability to build relationships across multiple levels of the organization. Proactive / can-do approach and attitude. Thorough attention to detail and accuracy of delivery and willing to thrive in a highly critical function Knowledge in securities instruments, operational processes and trade life cycle Good analytical and diagnostic skills with knowledge and understanding of process design. Excellent communication skills (written and verbal) with strong comprehension and confidence Demonstrates strong flexibility in the face of ambiguous situations, shifting demands, and challenging work environments. Uses diplomacy and tact to resolve difficult situations. Escalates serious issues to Team Lead and Manager Understands the concepts surrounding Trade Support functions and the trade life cycle, middle office and trade settlements and cash management experience is highly preferred. Possesses a fundamental understanding of investment transactions, trade lifecycle, and various asset classes Good working knowledge in using Bloomberg, BBH, Custodian platforms Intermediate to advanced knowledge regarding Cash Management, Data Management, Pricing, Settlements, Reconciliation, Transactions, Transfers processes The candidate must be willing to report in Cebu City (Morning Shift) On the job you will: Perform day to day operations for Trade Support, Trade Matching, Trade Settlement and Cash Management functions. Communicate, investigate and resolve trade and cash queries and issues raised by Front Office (Portfolio Managers/Traders) Brokers, Custodians, and Internal Investment teams. Actively manages risks related to trades and cash to avoid failed settlement. Perform periodic trade and cash reporting for Onshore counterparts Improve business processes and controls to mitigate operational risks. Identify weaknesses in workflows and assist to establish effective solutions. Assist in assessing, handling, and resolving critical business and system issues raised during operations. Support ad-hoc analysis to identify root cause of production problems and develop timely solutions. Effectively communicate significant production updates and challenges to Manager in a timely manner Our commitment to you: Our mission; to be a part ofmakingDecisionsEasierandLivesBetter A leadership team dedicated to your growth and success A bold ambition and set of goalstobe a leader indrivingtransformation in our industry Our best. Every day. Learn more aboutopportunities with us at jobs.manulife.com If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time